RELX

Executive Support & Sales Operations Manager

Dubai Full time

About the role

LexisNexis is seeking a highly organized, detail-oriented Executive Support & Sales Operations Manager to support our MENA CEO and regional sales organization. This dual-role position combines high-level executive assistance with strong sales operations and analytical responsibilities. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.
 

Responsibilities

Executive Support

  • Manage the MENA CEO’s calendar, ensuring efficient scheduling and coordination of meetings, events, and travel.

  • Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups.

  • Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team.

  • Process expense reports for the CEO.

  • Manage purchase orders for the broader team.
     

Sales Operations & Analytics

  • Process and validate sales orders with accuracy and strong attention to detail.

  • Maintain and organize sales documentation.

  • Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.).

  • Monitor CRM data quality and structure while ensuring consistent data hygiene across the team.

  • Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends.

  • Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools.

  • Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives.
     

Cross-Functional Coordination

  • Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow.

  • Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication.


 

Requirements

  • Proven experience in executive support and/or sales operations.

  • Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.

  • Excellent communication and interpersonal skills.

  • Ability to handle confidential information with discretion.

  • Strong organizational and multitasking abilities.

  • English fluency is mandatory; additional languages are an advantage.

  • Experience working in a multinational environment preferred.


About Us

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

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