Executive Steward

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.

What You Will Do

Drive a culture of excellence, accountability, and continuous improvement across Stewarding, Food & Beverage Stores, and Waste Management operations, ensuring full alignment with Four Seasons standards.

Lead, select, train, evaluate, motivate, coach, and discipline all employees within Stewarding, Storekeeping, and Waste Management, fostering a high-performing and engaged team environment.

Develop and implement talent development plans, supporting localization initiatives and succession planning for both local and expatriate team members.

Promote a positive, energetic, and collaborative work environment, strengthening team spirit within the division and across other departments.

Ensure clear, effective communication across all levels, actively listening to feedback and implementing action plans to improve employee engagement (EVS) and departmental performance.

Oversee the full stewarding operation, ensuring the highest standards of cleanliness, hygiene, organization, and efficiency across all kitchens, heart-of-house, and storage areas.

Lead and optimize Food & Beverage storekeeping operations, ensuring accurate inventory control, proper storage, and accountability of all operating equipment and supplies.

Manage and enhance waste management operations, driving sustainability initiatives in line with the resort’s environmental goals and sustainability roadmap.

Develop, implement, and continuously improve operational processes across Stewarding, Stores, and Waste Management to increase efficiency and service consistency.

Lead Food & Beverage projects, including FF&E (Furniture, Fixtures & Equipment), asset management, and owner-driven initiatives, in coordination with the Food & Beverage Director, Executive Chef, Resort Manager, and General Manager.

Build and maintain strong relationships with suppliers, source new products, negotiate pricing, and manage supplier contracts to ensure quality and cost efficiency.

Ensure the highest level of hygiene and sanitation across the resort, leading hygiene committees, audits, and action plans in compliance with Four Seasons and regulatory standards.

Actively contribute to sustainability programs and initiatives, ensuring alignment with company objectives and continuous improvement in environmental practices.

Oversee financial performance by controlling labor costs, managing operational expenses, and ensuring accurate forecasting for the Food & Beverage division.

Monitor Profit & Loss statements and General Ledger reports, ensuring accuracy, identifying variances, and implementing corrective actions to optimize profitability.

Support budget preparation, capital planning, and long-term investment strategies, including FF&E planning and asset lifecycle management.

Ensure effective inventory management, purchasing control, and tracking of all purchase orders to maintain cost efficiency and operational effectiveness.

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.

Foster a professional, safe, and collaborative work environment across all areas of responsibility.

What You Bring

Diploma or Degree in Hospitality Management, Food & Beverage Management, or a related field preferred.

Minimum 5–7 years of experience in Stewarding or Food & Beverage operations, with at least 3 years in a senior leadership role.

Strong leadership and team management skills, with the ability to develop, motivate, and retain talent.

In-depth knowledge of stewarding operations, inventory management, hygiene standards, and waste management processes.

Strong financial acumen with experience in budgeting, forecasting, cost control, and financial analysis.

Proven ability to manage large teams and multiple operational areas effectively.

Strong negotiation and supplier management skills.

Excellent organizational, analytical, and problem-solving abilities.

Strong communication and interpersonal skills, with the ability to collaborate across all levels of the organization.

Knowledge of sustainability practices and environmental management within hospitality operations.

Ability to work under pressure in a fast-paced, high-volume environment.

Commitment to delivering operational excellence and supporting exceptional guest experiences.