Keppel

Executive, Sales Administration

Ho Chi Minh City Full time

JOB DESCRIPTION

About the Role

We are looking for a proactive, detail‑oriented Sales Gallery & Sales Administration Executive to support daily operations at the Sales Gallery, ensure seamless guest experiences, manage sales documentation, coordinate with agencies and vendors, and assist with sales launches. This role plays a key part in maintaining high service standards, accurate processes, and strong cross‑departmental coordination.

Key Responsibilities

Sales Gallery & Front Desk Operations

  • Oversee front desk functions: welcoming guests, handling hotline inquiries, and managing tour schedules.
  • Ensure smooth daily operations of the Sales Gallery, including service quality, show unit upkeep, inventory management, and supplier coordination.

Agency & Contract Management

  • Prepare and maintain agency documents (TPA, agency contracts).
  • Propose agent policies, support product training and sales training for agencies
  • Track and organize commission payment documentation and manage document flow across departments.

Sales Administration & Launch Support

  • Draft and submit sales proposals; collaborate closely with agencies.
  • Receive signed registration forms; print, organize, and manage option forms and buyer particulars.
  • Coordinate system setup for launches with IT and Sales teams
  • Collect, check, and reconcile issued option forms after each event.
  • Prepare daily, weekly, and monthly sales performance reports.
  • Update pricing lists, sales inventory, and program information to agencies.
  • Upload pricing, payment schemes, and buyer data into internal systems.
  • Prepare launch materials including sales kits, stacking plans, and invitations.
  • Issue payment notices and deposit contracts; track signing progress.
  • Enter buyer details, update sold unit records, and maintain sales program and contract reports.

Vendor & Procurement Coordination

  • Manage regular and ad hoc vendor processes: sourcing, obtaining quotations, issuing POs, processing SAP entries, handling invoices, and following up on payments.

Internal & External Support

  • Process staff reimbursements and monthly sales commission documentation.
  • Assist in client refunds by verifying documents and coordinating with relevant departments.
  • Support agency commission claims by guiding procedures, checking documentation, and ensuring timely processing.

General Administration

  • Perform additional administrative tasks and duties as assigned by the Manager/HOD

JOB REQUIREMENTS

Job requirement:

  • College or university graduate
  • Minimum of three years of relevant working experience; experience in the real estate industry is preferred
  • Well organized and highly responsible
  • Able to communicate and write effectively in English
  • Proficient in Microsoft Excel and Word
  • Hardworking with a strong team spirit

BUSINESS SEGMENT

Real Estate

PLATFORM

Operating Division