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We have an exciting opportunity at nbn for an Executive Manager Reputation Management, reporting to the Executive General Manager, Reputation and Stakeholder Engagement.
A bit about your role
As the Executive Manager Reputation Management, you will lead the development and execution of nbn’s enterprise-wide reputation strategy, ensuring stakeholder trust, brand equity and long-term value are strengthened. This will see you leveraging the RepTrak framework to deliver reputation tracking, forensics and insights that inform decision-making and embed a culture of reputation considerations across the organisation. Your work will be critical to maintaining nbn’s social licence and supporting its regulatory environment, while aligning with annual objectives and long-term nbn2030 targets.
You’ll work with data and insights teams to use RepTrak reputation tools, analyse events that affect reputation, and help integrate these insights into company-wide reports. You will be collaborating across the organisation to embed reputation thinking influencing senior leaders and executive forums with clear, evidence-based insights. It is a highly strategic role with visible impact, requiring strong collaboration and the ability to lead without direct ownership of initiatives.
A bit about you
You are an experienced reputation leader with a proven track record in reputation management, corporate affairs or stakeholder engagement within complex organisations. You bring deep expertise in reputation measurement frameworks such as RepTrak and have the ability to translate insights into strategies that drive enterprise-wide outcomes. Your strong influencing skills, commercial acumen, strategic thinking and ability to navigate ambiguity make you a trusted advisor to senior stakeholders.
You thrive in collaborative environments and are comfortable leading without direct control, fostering alignment and shared purpose across diverse teams. With exceptional communication skills and a pragmatic approach, you ensure reputation strategy is not only well-designed but effectively embedded. You have gained your experience within regulated industries or large-scale organisations, and your ability to shape enterprise-wide reputation practices will help secure nbn’s long-term success.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a permanent opportunity and applications will close at midnight on Tuesday, 2nd December 2025.
To be eligible for this role, you must have full working rights in Australia.