Executive - Helpdesk

Job Title

Executive - Helpdesk

Job Description Summary

Job Description

DESIGNATION

Helpdesk Executive

LOCATION

Client Site - IND - Gurgaon - Eureka Park - Noida

REPORTING TO

PM /CRM

ROLES

RESPONSIBILITIES

OPERATION & MAINTENANCE

Operate requires Utility Equipment (all HVAC system) as necessary

Monitor and Record parameters of all Utility equipment (BMS, chillers VAV and PAC etc) as per the check list

Attend to breakdown/complaints of HVAC systems (chillers, VAV and PAC etc)

Attend and record the Customer Complaint

Perform shut down activities as required

Carry out PPM activities as per the schedule

Keep equipment and work site clean and tidy

Report to Shift In-Charge for any abnormalities

Identify Perform and Implement Energy Conservation & Cost Saving activities.

Update records

Report Incidents, Accidents and implementing Correction, Corrective Action & Improvement activities.

Coordinate with AMC vendor / Suppliers.

Follow HSQE Standards and Guidelines.

Implement Integrated Management System

Prepare Asset List

Train site employees Occupational Safety and Operation & Maintenance of Utility equipment

Perform as a Shift In-Charge for the Operation and Maintenance of Utility equipment in his absence as per site requirements

Review all complaint on daily basic and take the action on repeated complaint

Follow the all process as per DI

INCO: “Cushman & Wakefield”