Executive Assistant to the COO

About the Role: 

We’re looking for a highly organized, proactive, and detail-oriented Executive Assistant to support our COO at ShopMy. This is a high-trust, high-impact role at the center of how the company operates and scales.

You will play a critical role in increasing executive leverage and ensuring that priorities translate into action. From managing complex schedules and high-volume communications to supporting cross-functional initiatives and leadership rhythms, you’ll help create focus, clarity, and momentum across the organization. The right person will bring sharp judgment, exceptional organizational instincts, and the ability to operate with both precision and discretion.

If you are energized by being at the center of a fast-moving environment, take pride in being exceptionally reliable, and naturally think several steps ahead, this role offers a rare opportunity to grow alongside a company building something enduring.

This role is also a proven launchpad. Previous Executive Assistants have grown into broader strategic and operational roles within 1.5–2 years. It’s an ideal opportunity for someone early in their career who wants to understand how a high-growth startup truly runs — not from the sidelines, but from inside the room where decisions are made.

Your Impact to the Role:

• Serve as the trusted right hand to the COO, ensuring her time, communication, and focus are aligned with top company priorities
• Own complex scheduling and calendar management across multiple time zones, anticipating needs and handling logistics with little oversight
• Manage high-volume inboxes - drafting and responding to emails when appropriate, surfacing what matters, and keeping communication flowing seamlessly
• Prepare briefing materials, synthesize information across departments, take clear and actionable notes, and drive follow-up on key decisions
• Coordinate domestic and international travel - including flights, accommodations, and detailed itineraries - and occasionally travel to key events or offsites
• Act as a liaison with internal teams, external partners, investors, and press, ensuring smooth communication and high standards across every interaction
• Support board prep, leadership meetings, monthly business reviews, and company-wide communications
• Contribute to internal culture by supporting team-wide events, leadership offsites, and key company moments
• Maintain strict confidentiality and exercise strong judgment in high-stakes or sensitive situations

You Are Energized By:

• Contributing to a positive, high-performing team culture
• Seeking new ways to improve operational efficiency, executive bandwidth, and internal communication
• Anticipating needs before they’re said out loud and putting out fires before they start
• Communicating with clarity and thoughtfulness, whether you’re working with internal teams or external partners
• Taking pride in exceptional attention to detail - you catch what others miss and rarely let anything slip through the cracks
• Having a “can-do” attitude and mindset - no task is too small if it moves things forward
• Being part of a company that’s reshaping the future of creator marketing — and helping build something that didn’t exist before

What We’re Looking For:

• Bachelor’s Degree with 1+ year of professional experience in a relevant field; experience working in a startup or high-growth company preferred
• Outstanding organizational and communication skills
• Expert in Google Suites, Zoom & Microsoft Office
• Team-first mentality
• Superb client centricity
• History of creative problem solving