Executive Assistant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

In this role you will report to and support Regional Vice Presidents (RVPs) and other incumbent leaders. Provide supported teams with administrative assistance and manage efficiently in a multi-tasked environment, ensuring task completion within defined deadlines.

 

What will you do?

Provide administrative support to Regional Vice Presidents (RVPs)

• Support leaders in the execution of their work, navigating the Centre of Excellence (CoE), and Head Office (HO) environment effectively

• Provide accurate, organized, and efficient administrative support; collect data, track data, research information, manage calendars, create files, and maintain files etc.

• Organize business travel and accommodations for the leaders, make appropriate arrangements for travel and other appointments

• Monitor email and incoming mail throughout the day, filter and direct incoming calls to the appropriate areas as required, route or answer routine correspondence

• Prepare reports, monitor received reports and ensure timely and proper distribution

• Provide office management support, ensure accurate invoicing, billing, and expense administration

 

Drive effective meetings and events management for the Region

• Coordinate meetings, support events and organize conference calls including: booking rooms, tracking future agenda items, setting agendas, tracking action items, coordinating locations, catering, setting up technology services, and arranging needs for guests as required

• Enable leadership team readiness for Key Performance Indicator (KPI) and Business Planning monitoring

• Prepare agendas and reports on a daily basis in advance of meetings

 

Provide operations management and support at the regional level

• Prepare presentations, monthly Regional and Financial Centre (FC) news bulletins, campaign correspondence, communications, and other reports as required

• Support the team by continuously developing knowledge in own area and identify areas to processes to increase efficiency

• Manage shared drives, SharePoint sites, and maintain access to Manhattan

• Provide back up support for Financial Centre Administrators (FCAs) in locations where roles are co-located

 

Support in managing client interaction in accordance with Regional Vice President (RVP) expectations and professional standards

• Deliver professional and courteous service to all clients and visitors

• Exercise confidentiality and discretion in managing correspondence or information; escalate issues where appropriate

 

Metrics

• Accuracy on managing coordination of agendas, meetings, bookings and any reports as required

• Execution and delivery of meetings and events

• Response time on inquiries

• Ability to contribute positively to the client experience

• Contribute to the core values of being an SLF Advisor and manager

What do you need to succeed?

• Executive administrative assistant experience

• Excellent time management and organizational skills with ability to manage conflicting priorities is required

• Ability to anticipate and respond to needs in a fast-paced environment

• Sound judgment with decision-making, negotiation and excellent communication skills

• Ability to work independently with minimal direction and frequent interruptions

• Comfortable in a fast-paced environment and solid comfort with digital technology

• Requires the ability to handle highly sensitive and confidential information

• Experience using multiple technology platforms including Microsoft Office Products, SharePoint, expense management and procurement platforms, etc.

• Able to quickly learn and be proficient in understanding the overall Sun Life and Client Experience Office organizations

• Ability to build relationships and work well with partners, clients and consultants

• Must possess a high level of commitment and dedication to the role and team

• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.

What’s in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

*LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

49,000/49 000 - 77,000/77 000

Job Category:

Administrative Services

Posting End Date:

29/04/2026