Executive Assistant & Office Manager

JOB SUMMARY: 

As the Executive Assistant and Office Manager, you serve as the central operational hub for Sky Zone’s Executive Team and the corporate office.  You are the connector, organizer, communicator, and force multiplier who ensures the entire leadership team operates smoothly, stays aligned, and maintains momentum across dozens of priorities – while also keeping the office environment running efficiently day to day.

You will support the CEO while also providing coordinated administrative and organizational support to the full executive team.  This role requires strong organization, clear communication, and the ability to manage competing needs with calm confidence.

You bring structure to complexity, anticipate needs before they arise, and create a well-functioning workspace that enables our leaders and teams to focus on the decisions and initiatives that matter most.

QUALIFICATIONS: 

• Bachelor’s degree or equivalent experience supporting senior executives.

• 3-5 years of experience supporting senior executives (C-suite or senior leadership level).
• Experience supporting multiple executives or a full executive team required.
• Background supporting multi-unit organizations in a fast-paced, high-growth environment preferred.
• Proven success managing complex calendars, high-volume communication, and competing priorities.
• Advanced proficiency with Microsoft Office Suite, and communication or project management tools.
• Exceptional professionalism, discretion, and ability to handle confidential information.
• Strong writing, editing, and verbal communication skills with proven executive presence.
• Demonstrated ability to work independently while anticipating needs, maintaining accuracy, and prioritizing multiple competing demands.

CORE SKILLS & COMPETENCIES:

• Executive Presence & Judgment: Communicates clearly and professionally while using good judgment and maintaining confidentiality at all times.
• Organization & Prioritization: Keeps tasks, schedules, and details in order and can easily shift between multiple priorities without losing accuracy.
• Communication Excellence: Writes and speaks in a clear, friendly, and professional way that builds trust with team members, partners, and guests.
• People & Collaboration: Builds positive relationships, adapts to different workstyles, and handles sensitive situations with kindness and professionalism.
• Problem-Solving & Resourcefulness: Anticipates needs, finds practical solutions quickly, and stays proactive even when directions or priorities shift.
• Adaptability & Composure: Remains calm, flexible, and steady during busy or changing moments, especially in a fast-paced environment.
• Operational Excellence: Maintains strong attention to detail, keeps systems and processes organized, and ensures a polished and consistent experience for the team and office.

RESPONSIBILITIES: 

Executive & Administrative Support

• Provide day-to-day administrative support to the CEO and Executive Team, including scheduling, meeting prep, and follow-ups.
• Help manage communication by organizing emails, messages, and requests so leaders see what’s most important first.
• Prepare simple documents, notes, and summaries to help executives stay organized and informed.
• Assist with basic research, information gathering, and small projects as directed.
• Assist with expenses and other administrative tasks as designated.

Office Management & Operations

• Serve as the main point of contact for the office, ensuring the workspace is clean, stocked, and running smoothly.
• Check and distribute mail, manage incoming packages, and handle shipping or outgoing correspondence as needed.
• Order office supplies, snacks, equipment, and other essentials to keep the team operating efficiently.
• Coordinate with building management, vendors, and service providers for office needs, repairs, or scheduled maintenance.
• Help set up workstations for new employees, including basic equipment, supplies, and office access.

Meeting & Event Support

• Schedule and organize meetings for the executive team, ensuring agendas, materials, and rooms are prepared in advance.
• Assist with planning small team gatherings, trainings, celebrations, or simple office events.
• Take notes as needed and help track follow-up tasks so nothing falls through the cracks.

Travel & Logistics

• Support the team with basic travel arrangements such as booking flights, hotels, or transportation.
• Create simple travel itineraries to ensure leaders understand schedules, locations, and expectations.

Coordination & Communication

• Greet guests and visitors, ensuring a warm and professional first impression.
• Help route questions and requests to the right person or department.
• Communicate clearly and kindly with team members, franchise partners, and vendors on behalf of the Executive Office.

General Support & Flexibility

• Jump in to support different departments with administrative tasks when needed.
• Take on small office projects and simple problem-solving to keep operations moving smoothly.
• Stay adaptable as needs shift throughout the week – especially in our fast-moving, growth-focused environment.

PHYSICAL REQUIREMENTS: 

• This position requires the ability to remain stationary at a computer desk for extended periods of time, with or without reasonable accommodation. 

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Compensation range is $75,000-$95,000 based on qualifications, experience, and performance.  Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements.   

Application deadline: December 20, 2025

While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled. As a result, the posting may remain up beyond the stated deadline, but will not be removed before this date. 

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.