Executive Assistant Entry (Zoho One Admin & Process Specialist)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an Executive Assistant Entry (Zoho One Admin & Process Specialist)  to start immediately!

• Monitor Zoho Desk and route tickets to the correct staff

• Track ETAs on sales orders, verify invoices sent, and update clients

• Ensure disciplined follow-through so requests are routed, tracked, and closed

• Map workflows and propose integrations/automation within Zoho One

• Document SOPs and set KPIs for accountability

• Independently improve ticketing systems and streamline processes

• Recruit input for CSR profile

• Assist onboarding and train CSR(s) to handle day-to-day tickets

• Support team readiness and operational efficiency

• CRM, email, and calendar management

• Basic accounting tasks

• Prepare reports and presentations as needed

• At least 3 years of related experience with strong organizational and process management skills

• Experience in Zoho One administration (Zoho Desk core)

• Ability to design workflows, propose automation, and document SOPs

• Strong communication skills for client updates and internal coordination

• Comfortable with CRM, email, and calendar management

• Analytical thinker with attention to detail and accountability

• USB Headset with Noise Cancellation feature

• Working Webcam

• Computer with at least 1.8 GHz processor and at least 4GB RAM

• Main Internet Service Speed: at least 25 Mbps cable connection

• Backup Internet Service Speed: at least 10 Mbps

• Health Insurance (HMO)

• Performance Incentives

• Job Security and Stability

• Paid Training

• Inclusive Culture

• Upskilling Opportunities

• 100% Work-From-Home

• Exceptionally Supportive Team

• Opportunities for Career Growth

• Fun Work Environment

• Holiday & Overtime Pay

Schedule: 9:00 AM – 6:00 PM EST

Location: This is a remote job

Salary Package: ₱50,000 – ₱54,500

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

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