Executive Assistant

Executive Assistant

Department: Department of Veterans Affairs

Location(s): Washington, District of Columbia

Salary Range: $143913 - $187093 Per Year

Job Summary: Executive Assistant to the Director and Deputy Directors of Compensation Service (CS) in the Veterans Benefits Administration (VBA). Responsible for the coordination of administrative activities and providing technical support to CS Leadership. Assists CS Leadership with an extensive scope of matters other than those involving policy decisions and major management actions. Coordinates office activities for the front office and with other top VBA management officials.

Major Duties:

• Specific duties include: Serves as the Executive Assistant to the Deputy Executive Director (DED) of Policy and Procedures in Compensation Service. Reviews internal processes and procedures and provides recommendations for process improvements, as appropriate. Provides regular and comprehensive administrative and operational oversight and guidance in Policy and Procedures, ensuring compliance with VBA directives and its overarching mission. Reviews organizational proposals for Policy and Procedures and advises the Deputy Executive Director on implications of the proposals, and makes recommendations to approve, disapprove, or modify specific proposals, many of which have Department-wide impact. Evaluates the content of new or modified legislation for projected impact on VBA's transformation and innovation efforts and assigns work as appropriate within Policy and Procedures staffs. Responsible for detailed staff coordination and operations to ensure the DED is continually prepared for all decisions, administrative matters, and sensitive items, throughout the program. Ensure policies and/or issues have been fully coordinated, vetted, and staffed, and advises the DED on implications, key issues, to include affected relationships with interested groups, both internal and external, and recommends courses of action. Reviews calendars, events, documents, etc. to ensure coordination with required offices is complete and conflicts are resolved before DED review. Responsible for coordination of major staff actions and events, ensuring consistency with overall direction and guidance. Coordinates with VBA leadership and external partners for major, sensitive, and cross functional issues. Uses expert skill in creating, organizing, reviewing, and editing a variety of documents to ensure they are technically sound and grammatically correct, and are appropriate for the intended audience. Regularly advising senior management officials on complex, sensitive, controversial, and highly sensitive issues which may impact or shape the future direction of Operations programs. Communicates with internal and external customers in a courteous, tactful, and helpful manner. Interacts in a businesslike and courteous manner with others to facilitate the accomplishment of work. Demonstrates the ability to adjust to change, handle difference of opinion in a harmonious fashion, and follow instructions conscientiously. Analyzes and evaluates situations requiring the Director's personal action, develops management options, and advises the Director of the potential consequences of each. Maintains a critical awareness of sensitive program developments and problems. Advises on the development of directives for Policy and Procedures activities. Ensures the efficient operation of the Office of the DED through proactive management and effective problem resolution. Plays a key role in addressing issues that cross organization staffs and directly affect Policy and Procedures. Gathers background material and develops speeches/testimony on a wide range of Operations subjects for the DED's presentation to service organizations, congressional staff, and other stakeholders. Also, prepares and/or coordinates responses to inquiries from Congressional members, VSOs, and other stakeholders. Maintains continued awareness of overall activities in order to evaluate effectiveness and to keep the DED informed and recommends actions to strengthen operating and administrative policies and procedures, and/or to advise staff elements of the Director on priority matters of concern. Takes final action in connection with the application of managerial and administrative functions that are within delegated authority. Incumbent is required to be aware constantly of the overall Policy and Procedures programs and to recognize those areas with which the DED should not be burdened, what actions and commitments should be made without reference to them and what matters require his/her counsel or decisions before arriving at final conclusions. Works closely with leadership on analysis and interpretation of workload and other data for appropriate resource allocation which requires the incumbent to be knowledgeable about Policy and Procedures. Participates in risk management including developing, testing, monitoring, documentation, and corrective action, when necessary, of effective internal controls for risk mitigation for administrative functions. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Executive Assistant; PD39126-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/20/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience is experience that has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled. Specialized Experience is defined as experience demonstrating all of the following: The applicant must document knowledge of program management pertaining to planning, development and execution of worldwide program and be able to prepare various documents including program justifications. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: This work at this level is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit. https://www.opm.gov/policy-data-oversight/hiring-information/merithiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/20/2026 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12907562. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status.

Application Deadline: 2026-03-20