Your role @ Chanel
We are looking for an experienced Executive Assistant (fulltime) to provide broad and comprehensive support working alongside the Managing Director of Benelux and Scandinavia.
You will be at the heart of Chanel’s business in a dynamic and multicultural zone gathering 6 countries (Belgium, Denmark, Luxembourg, Netherlands, Norway, Sweden). You will be able to anticipate needs, manage sensitive information, and represent the Managing Director with professionalism and discretion. You will enable the Managing Director to focus on strategic priorities, helping across various dimensions, from time and travels management to supporting governance orchestration or office events. This role is based in Amsterdam.
The Impact You Can Create at Chanel
Provide administrative support to the Managing Director while being the primary point of contact for internal and external stakeholders on all matters pertaining to the office, including those of confidential or critical nature.
Calendar & Priorities Management
Management of the MD’s Outlook calendar and support in the communication and planning of meetings with the different stakeholders internally, externally, and with the region.
Anticipate and manage priorities, schedule changes and meeting preparations with efficiency and discretion
Ensure proactive time optimization and clear communication flow
Travel & Logistics (T&E)
Organize complex and evolving travel arrangements: flights, hotels, visas, transport, etc.
Coordinate itineraries for internal visitors and ensure smooth execution
Track budgets and negotiate with vendors for travel, gifts, and internal events
Encourage sustainable travel practices where relevant
Manage Concur claims and related expense processes with accuracy and timeliness
Administrative & Confidential Support
Draft and edit emails, presentations (including coordination), and internal/external communications
Handle confidential documents and sensitive information with the utmost discretion
Maintain and update internal databases and reporting tools
Preparation of onboarding plans for new arriving direct reporting line team members
Stakeholder & Office Coordination
Act as the central liaison between the MD and all departments ensuring fluid communication, timely delivery of key messages and developing a good working relationship with other assistants within the European region
Coordinate external meetings and follow-ups with clients, partners and essential stakeholders for the company.
Oversee the selection and distribution of corporate gifts and thank-you items
VIP Visits & Event Management
Coordinate high-level visits: agenda, transport, catering, reservations, dietary needs
Organize internal events and seminars, liaising with venues, suppliers, and guests
Ensure alignment with CHANEL’s sustainability commitments (local vendors, low-impact practices, waste reduction)
You Are Energized By
Attempting to make work, and life in general, warmer, brighter and easier, for those around you
Creating calm and clarity amidst complexity, turning fast-paced days into well-orchestrated outcomes.
Building strong relationships across diverse teams and cultures, acting as a trusted partner and a connector across the Benelux and Scandinavia CODIR
The opportunity to represent the House in every interaction, embodying Chanel’s values of discretion, care, and excellence.
Working with autonomy while being part of a collaborative team.
Using your judgement and getting the job done
What You Will Bring
At least 8-10 years of experience as an Executive Assistant in a multicultural environment, ideally within the luxury or the hospitality sector
An approachable, kind and client-orientated demeanour
Excellent interpersonal and communication skills, with a collaborative mindset
Great attention to detail, exemplary organisation and coordinating skills
Strong sense of discretion, ethics, and professionalism
Fluent in English; French is a plus
Mastery of Microsoft Office, Outlook, SharePoint, and Concur
Strong adaptability, resilience, and composed under pressure
Emotionally intelligent and culturally aware, with a strong team spirit
Fulltime available and living in/around Amsterdam
What Chanel can offer you
The opportunity to work with an inspiring Leader, at the heart of Chanel business, and in a dynamic and multicultural zone.
The breadth of topics, scenarios and people you will be exposed to in this role will help nurture prioritization and bring continuous learning.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.