Executive, Agency Compensation

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

This position is responsible for executing day-to-day compensation administration tasks for agency channels. The role ensures accurate processing of compensation transactions, compliance with internal and regulatory requirements, and supports tax-related processes. It also assists in generating reports and maintaining documentation for audit and governance purposes.

• Process compensation transactions accurately and within agreed timelines.
• Prepare payment authorization forms (PAF) for payouts and perform journal vouchers (JV) data entries.
• Validate compensation data and ensure compliance with approved guidelines.
• Assist in tax-related processes, including calculation, deduction, and statutory compliance for agency payouts.
• Support BSC report generation and ensure data accuracy for performance tracking.
• Maintain organized records (hardcopy and softcopy) for compensation-related activities.
• Collaborate with Finance, Compliance, and IT for issue resolution and process improvements.
• Take part in DRP and BCP testing activities, including preparing test scenarios when needed.

Support ad-hoc duties, projects, and activities as assigned by line manager.