Are you passionate about meeting and event management? Do you want to drive profitable growth for our B2B audiences through strategic events? If so, the Event Coordinator role could be your perfect fit. This role offers the chance to make a significant impact on our business results and enhance customer outcomes.
Our Meeting and Event team delivers high‑quality meetings, conferences, and special events for John Hancock Insurance in a fast‑paced, deadline‑driven environment. We are part of the broader US Insurance Marketing organization—collaborating across brand, human‑centered design, digital strategy, analytics, and production—to shape our marketing narrative and create seamless customer experiences. Together, we bring events to life that reinforce our value and support key business goals.
As an Events Specialist, you'll be responsible for meeting the needs of our internal and external clients while leveraging opportunities to independently share the John Hancock story for education, activation, or incentive purposes. Reporting to the Director of Meetings and Events, you'll play a key role in delivering top-notch service for meetings, conferences, and special events. Your responsibilities will include on-site coordination, execution, budget tracking, event registration, and managing external vendors.
Position Responsibilities:
Support event planning/meeting management team on Insurance Distribution events as assigned. Coordination and producing complete management information itineraries for delegates attending meetings, conferences, and special events. The accuracy and detail of the management reports are crucial to the execution and success of every event.
Use Cvent to set up meeting/conference registration forms and websites. Processing of registration information, including system input and liaison with external travel partners to coordinate airline travel for attendees.
Produce hotel reports including room type, arrival/departure dates, room credit, special requirements, etc. and generate arrival/departure manifests and meeting/conference tour reports.
Prepare confirmation emails for attendees including details of hotel accommodation, arrival information and any other supporting information.
Preparation of attendee information kits including business agenda, transportation details, name badge and relevant materials.
Track and maintain budgets for events
Prepare exhibitor booths and materials for industry meetings and conferences
Required Qualifications:
Previous event planning experience
Experience with Cvent and a working knowledge of Outlook, Microsoft Word, Excel, PPT, MS Forms. Ability to learn new technology and applications.
Understanding and embracing our company values throughout all stages of event management and support, engaging with colleagues, and creating partnerships
Attention to detail and accuracy
Excellent organization, communication and time management skills
Ability to multi-task, be flexible and move from one priority to another while maintaining a high level of accuracy and the ability to work independently and under pressure during peak periods
This role may require limited occasional travel
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
If you are applying to this role in Massachusetts, please note the salary range is $61,875 - $103,125 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Boston, MassachusettsWorking Arrangement
Salary range is expected to be between
$61,875.00 USD - $103,125.00 USDEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)