Event Staff / Tour Guides

COMPENSATION:  

Hiring Range: $16.00 - $20.00 USD Hourly 

Compensation will be determined based on education, experience and skills. 

ESSENTIAL DUTIES:  

• Conduct engaging and informative tours for prospective clients 

• Assist with monitoring weddings and events to ensure smooth operations and compliance with policies 

• Assist customers in person and by phone/email. Provide information based on knowledge of programs, activities, and policies. Determine urgency, priority, and action necessary to serve customers. Route messages and referrals to other personnel as needed.   

• Staff the front desk, greet visitors, and provide accurate information about programs, exhibits, and events. Provide onsite support and coverage for full-time staff as needed 

• Maintain venue cleanliness and readiness for events. Perform opening and closing procedures to prepare for customers and ensure work area is secured and organized at close of business.  

• Other duties and responsibilities as assigned.   

QUALIFICATIONS: 

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. 

Minimum Qualifications:  

• HS Diploma or GED and 1 year of experience in a customer-facing role.   

• OR any combination of education and experience.    

• Experience with office equipment such as copy/fax machines, multi-line phone system, computer with MS Word and Outlook as well as other computer software programs.  

• Willingness to work independently while no events are being hosted.  Must be flexible and available to work evenings, weekends and holidays, as early as 7 am and as late as 12 a.m. Depending on the schedule, this employee could be the only employee on side at times. This is non-negotiable.  

• Ability to stand for extended periods, and to lift up to 25lbs on occasion 

Preferred knowledge, skills and abilities: 

• Strong problem solving and decision-making skills.  

• Ability to work independently and as part of a team.  

• Reliable, punctual, and professional demeanor. 

• Ability to manage through conflict, complexity and to problem-solve issues to resolution.  

• Ability to take direction, adapt to change, and establish relationships. 

• Willingness and desire to help others. Prior experience in customer service, guest relations, hospitality, or related field.  

• Ability to multi-task and work well under pressure 

Additional Job Information: 

• Criminal History and MVR Background Checks are required for every position. 

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. 

• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.  

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.  

• All Jefferson County Employees must apply through their internal profile. 

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates.