Event Staff Operations Seasonal Associate

 

 

POSITION SUMMARY

 

The Event Staff Operations Seasonal Associate will learn the intricacies of an NFL Fan Services Department while strengthening their professional attributes. The Event Staff Operations Seasonal Associate will enhance their education by working under the direct supervision of the Event Staff Operations Manager and learn from the full-time Fan Services staff of the Philadelphia Eagles. This full-time, 10-month, paid internship will include responsibilities such assisting with the day-to-day operations of the Fan Services Department and support full-time Fan Services staff with the coordination of all events at Lincoln Financial Field.

 

 

REPORTING RELATIONSHIPS

 

The Event Staff Operations Seasonal Associate will report to the Event Staff Operations Manager and work closely with all staff members of the Fan Services Department.

 

POSITION RESPONSIBILITIES

 

• Assist in Game Day Staff communication including monitoring the Game Day Staff email and phone communications
• Support Event Staff Operations Manager and Coordinator in Game Day Staff operations including pre-event set up and preparation and post event review and documentation
• Assist with uniform inventory, laundering and upkeep
• Assist with equipment inventory and upkeep
• Utilize ABI Mastermind software to track and log staff interactions
• Assist and coordinate programs such as the quality control staff and 50/50 raffle program
• Assist in the planning and execution of Game Day Staff trainings, Game Day Staff Draft Day, Game Day Staff Appreciation Day and Game Day Staff Post Season Party
• Assist with administering Game Day Staff incentive programs
• Assist with reviewing and recording Game Day Staff Supervisor reports
• Provide administrative support to the department when necessary
• Work all events at Lincoln Financial Field as well as Game Day Staff related events
• Perform additional duties as assigned by any member of the Fan Services Department

 

 

 

DESIRED COMPETENCIES

 

Personal Accountability - Gains input from others and moves decisions forward in the organization; accountable for actions.

Integrity & Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.

Interpersonal Confidence - Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.

Results Oriented - Drives the team and the organization for results to improve bottom line performance; able to make timely or planned decisions appropriate to the circumstances or situation.

Adaptability - Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.

Managing Processes - Ability to manage appropriate steps to get projects completed.

Organizational Ability - Attention to detail, demonstrates time and energy to make sure tasks are properly handled and completed correctly.

 

 

QUALIFICATIONS

 

• Must be a recent or upcoming graduate who has completed within the previous eighteen months, a technical, associate, bachelors, or graduate degree (eligible graduation years 2025-2026) or an individual that has been discharged from the military within the last 18 months (2025-2026). 

• Excellent verbal, written, and interpersonal communication skills required
• Excellent organizational, planning abilities and multitasking skills required
• Ability to maintain confidentiality of all business matters
• Strong interest or background in Guest Services, Staff Management and Operations required

 

 

Equal Employment Opportunity:

 

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, ethnicity, religion, sex, sexual orientation, age, disability, veteran status, marital status, or any other classification protected by applicable law.

 

 

For your consideration:

 

• Our organization makes an impact
• On-site subsidized cafeteria
• Free secured parking
• Easy access to public transportation
• On-site fitness facilities
• Participation in employee engagement activities
• Access to online learning platform
• Eligible to elect medical coverage
• This is a non-exempt, temporary, seasonal position
• Eligible to receive a $1,000 stipend for those relocating or traveling outside of a 50- mile distance