Event Sales Manager

Position:                  Event Sales Manager  

Department:            Sales

Reports To:             Senior Sales & Marketing Manager

FLSA:                        Full-Time / Exempt

LEGENDS GLOBAL 

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.  

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.  

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.  

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. 

Managed by Legends Global, the Wilmington Convention Center – the largest convention center on the North Carolina coast – is a one-of-a-kind downtown waterfront venue with flexible, LEED-certified spaces, modern amenities, and a dedicated team for logistics, catering, and audio visual. 

THE ROLE 

The Event Sales Manager will actively solicit and secure new and repeat event sales bookings across defined markets to meet and exceed sales goals. 

Essential Duties and Responsibilities 

• Qualify leads promptly and professionally, make sales calls, conduct site tours, give presentations, engage prospective and repeat clients across assigned markets, both on-site and off-site. 

• Create regular correspondence and communicate with clients as needed. 

• Quote rates, prepare proposals, presentations, and license agreements with accuracy and within deadlines. 

• Abide by approved pricing guidelines, booking policies, and standard operating procedures. 

• Consult and collaborate with Sales and Catering Sales to optimize event booking placement and achieve business goals. 

• Participate in weekly sales meetings to discuss prospects, booking updates, goals, and align sales strategies and priorities. 

• Attend weekly Production meetings and relay client needs to staff. 

• Maintain accurate and up-to-date account and event records with proper documentation within the online booking system; maintain leads pipeline records. 

• Foster collaborative relationships with the CVB, hotels, and industry/community partners to source/convert leads; attend select networking/industry events as assigned. 

• Ensure accuracy, professionalism, and highest level of customer service in all communications, interactions and work products. 

• Participate in team events and activities. 

• Monitor industry trends and competitor activity to maintain a competitive edge. 

• Other duties assigned by the Senior Sales and Marketing Manager. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE        

• Minimum two years of event sales, catering sales, event services or another similar environment.
• Bachelor’s degree preferred. Experience equivalency considered in lieu of degree requirements.

SKILLS AND ABILITIES

• Strong organizational and time management skills with the ability to prioritize, take initiative, and meet deadlines.  

• Proven ability to develop and apply effective sales strategies and techniques. 

• Able to collaborate effectively with all levels of staff in a team-oriented environment. 

• Demonstrate adaptability and a positive attitude to support cross-departmental communication and alignment with company culture. 

• High integrity with strict adherence to sales protocols. 

• Consistently demonstrate a strong commitment to hospitality. 

COMPUTER SKILLS  

• Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams). 

• Able to learn and effectively perform duties utilizing industry software programs; Momentus Elite or similar booking/CRM a plus. 

• Familiarity with video conferencing tools (e.g., Zoom, Microsoft Teams). 

OTHER QUALIFICATIONS 

• Ability to work standard business hours, with occasional evenings/weekends.  

• Professional appearance required as a representative of the Wilmington Convention Center. 

• Valid driver’s license

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Wilmington Convention Center

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE

The essential responsibilities of this position are described under the above headings.  They may be subject to change at any time due to reasonable accommodation or other reasons.  This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.