ERP Manager - Dynamics 365 F&O

Work Location

Calgary Office (inactive)

About the Role

About SNDL

SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spirit leaf. As a licensed cannabis producer, SNDL also has indoor state-of-the-art grow-op facilities to supply wholesale and retail customers under a cannabis brand portfolio that includes Top Leaf, Sundial, Palmetto, Spirit leaf Selects, and Grasslands. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry.

Job Description

We are seeking an experienced ERP Manager with strong expertise in Microsoft Dynamics 365 Finance & Operations (F&O) to join our team. Reporting to the Sr. Director, ERP & Enterprise Applications, the ERP Manager will oversee the implementation, maintenance, and continuous improvement of our ERP platform—with a specific focus on Dynamics 365 F&O.

This role requires a technically competent and strategically minded leader who can manage the ERP team, support business-critical processes, and align technology with business goals. The successful candidate will work cross-functionally, promote best practices, and ensure that our ERP system drives operational excellence across the organization.

Role and responsibilities include, but are not limited to:

• Lead the implementation and ongoing management of Microsoft Dynamics 365 F&O, ensuring that it meets the needs of the organization
• Collaborate with stakeholders to define business requirements and translate them into system configurations
• Manage system upgrades, testing, and deployment, ensuring minimal disruption to business operations
• Manage and provide direction to the team in alignment with the business operations and priorities
• Ensure issues are identified and resolved in a timely manner
• Liaise with vendors for prompt rectification of any problems or emergencies
• Create and maintain documentation for all aspects of system development, support and troubleshooting
• Monitor system performance and identify opportunities for optimization and process improvement
• Ensure adherence to all SOX Compliance Controls regarding the ERP
• Manage, coach, and develop the ERP team to inspire growth and innovative solutions
• Supervise recruitment, development, performance, and retention of the ERP team in accordance with the organizational strategic objectives
• Stay up to date with industry trends and best practices in ERP systems and recommend enhancements or new modules as needed

Experience and Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, or related field
• Proven, hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O)—minimum of 3 years preferred
• 3+ years of experience in an ERP leadership or managerial role
• Experience managing remote teams
• Strong background in ERP implementations, particularly involving Dynamics 365 F&O, including requirements gathering, testing (UAT), deployment, and post-go-live support
• Understanding of Microsoft cloud technologies (Azure AD, O365, SharePoint, Teams)
• Demonstrated experience in managing ERP-related projects across large enterprise environments.
• Excellent leadership, communication, and stakeholder engagement skills
• Strong analytical mindset with attention to process optimization and business outcomes
• Ability to prioritize effectively in a dynamic, fast-paced environment

Benefits

At SNDL, we offer a comprehensive total compensation package designed to support our employees' well-being and professional growth:

• Attractive starting salary
• Incentives, including an annual bonus structure
• Extended benefits package including medical and dental coverage
• Life and Disability Insurance
• Healthcare Spending Account
• Hybrid work schedule
• Employee Assistance Program
• Store discounts for all our brands
• Innovative environment fostering growth and continuous learning
• Opportunities for advancement within a positive work environment

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion:
 

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL