Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
Purpose
Support the ERP Application for the Enterprise. Ensure uptime, problem resolution, and technical support of the product.
Support Mergers and Acquisitions
Product Version Upgrades
Key Responsibilities
Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex application problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.
Key COMPETENCIES AND SKILLS REQUIRED
- Work with business partners to elicit high-level requirements and capture business needs; understand the customer journey and define user requirements.
- Engage with business partners and influence project decisions; assess the risks of various solutions and prioritize competing business demands.
- Promote architectural consistency and usability standards; define and execute test cases.
- Identify opportunities for business-led delivery; coach employees to make use of technology and information.
- Identify unarticulated business needs and coordinate between stakeholder groups to address them.
Minimum Qualifications
- High School Diploma
- IT and ERP equivalent work experience.
- 2+ years of work experience as a Computer Systems Analyst, ERP Admin, or Support Analyst.
- Familiarity with wholesale distribution company structure and operations outside of IT.
Preferred Qualifications
- Bachelor’s degree in Information Systems or other Computer Science related discipline.
- Experience with Eclipse and/or Mincron ERP systems.
- Familiarity with wholesale distribution company structure and operations outside of IT.
- Experience with IT standards such as ITIL, Project & Portfolio Management is desired, but not required.
Key Responsibilities – PART TWO
- Support users in their effort to make full use of software systems. 20%
- Engage with business partners and influence project decisions; assess the risks of various solutions. 40%
- Promote architectural consistency and usability standards; define and execute test cases. 20%
- Identify opportunities for business-led delivery; coach employees to make use of technology and information. 10%
- Identify unarticulated business needs and coordinate between stakeholder groups to address them. 10%
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:
- Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
- Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
- Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
- Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
- Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
- Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.
Our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
Parental Leave
Voluntary benefits:
We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.