VCA

ER Liaison

South Weymouth, MA Full time

Do you have experience working in client care?  Are you interested in gaining experience in the veterinary industry?  Come check out VCA South Shore (Weymouth)!

We are a 24 hour general practice, emergency, specialty vet practice that also provides boarding and we are looking for pet lovers to join our team. We are looking for responsible caretakers with diverse responsibilities.

VCA South Shore (Weymouth) offers health & dental insurance, matching 401(k), paid holidays and vacation, discounts on veterinary services, discounts to veterinary educational programs, as well as many other benefits and perks!

Under policy direction from the Liaison Manager, the Department Liaison is responsible to assist doctor and other hospital staff in executing daily tasks and communications with client, answering client questions, scheduling appointments and procedures, communicating client concerns directly to the doctor, maintain proper documentation with all patient accounts, as well as other tasks involved in the operations of a veterinary hospital. The Department Liaison is to provide and maintain excellent client and rDVM service at all times. 

Job Types: Full-time, Part-time, Day/Evening shifts

This position pays $18.50 - $22, dependent on experience, education, certification, etc.

Night, Weekend, and Overnight Differentials added to base pay

  • Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee pet discount
  • Access to the exceptional care of our veterinarians and specialists
  • Health insurance
  • Paid time off
  • Penn Foster Program Discounts
  • VetGirl Subscription Discount
  • Fear Free Certification Sponsorship
  • Schedule:
  • 6, 8 or 10 hour shifts available
  • Some holidays required
  • Some weekend hours required
  • Night shifts available
  • What Makes Us Different
    We’re more than just a veterinary hospital — we’re a community that truly cares. We’re passionate about supporting the well-being of both pets and the people who love them.
    We’re also committed to environmental sustainability. Our dedicated Green Team leads initiatives to reduce our environmental footprint and promote eco-conscious practices throughout the hospital.
    And because we believe a positive, connected workplace helps us provide the best care, we have a Fun Committee that organizes team-building events, celebrations, and activities to keep our culture vibrant and supportive.
    We’re always looking for new ideas and fresh perspectives to help us grow — whether it's improving life for our team, our clients, or the planet. Everyone's voice matters here.
    Come meet us and experience the joy of not only working with the pets in our care, but also gaining experience at a state of the art veterinary practice!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.