Equipment & Retail Specialist (Winter 2025/2026) - Casual Rockstar Opportunity

Seasonal

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity.

• We work as a team.

• Aim for best.

• Balance our social, fiscal, and environmental responsibilities. 

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
 

Position Title: Equipment & Retail Specialist

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Lodge Manager

Location of Work: Remote worksite near various locations in BC (near Revelstoke, Golden, Radium, Valemount)

Job Status: Casual, Seasonal

FLSA Status: Non-Exempt

Number of Positions: 2

Direct Reports: 0

Date of Last Review: January 2026

Desired Start Date: As soon as reasonably possible

Position Overview

The Equipment & Retail Specialist is skilled in technical shop duties, retail product knowledge, and sales, and lends a hand with cleaning duties around the lodge. This role plays a key role in guest satisfaction in the day-to-day operation of the lodge.

This is a casual seasonal job opportunity. Daily rate of pay is based on an 11-hour day, worked as a split shift. A typical schedule consists of 2 weeks on and 1 week off.  Accommodation is available while on shift, at no extra cost, for staff joining our team. This role will be utilized on an on-call basis and shift consistency will not be guaranteed.

Essential Duties and Responsibilities

• Maintain fleet of skis, snowboards, poles, and bindings.
• Adjust bindings and settings to support the needs of each guest.
• Maintain accurate inventory levels for equipment and retail stock.
• Oversee all merchandising and displays in retail shop, as well as being educated on product knowledge.
• Process all cash, debit, and credit transactions.
• Maintain a clean and professional work area.
• Support the ski program by assisting with radio duty.
• Adhere to OH&S and WHMIS standards.
• Help support implementation of CMH health and safety initiatives.
• Help support implementation of CMH sustainability initiatives.
• Train, participate in and provide support, as required, during emergency response situations.

Minimum Qualifications

• Minimum of 3 years of technical shop experience with ski/board industry.
• Salomon Certification considered an asset.
• Minimum of 1 year of retail store experience.
• Experience with ordering and inventory management.
• Background in luxury hospitality or remote ski lodges, preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Demonstrates integrity, discretion, and problem solving.
• Has demonstrated attention-to-detail, with accurate data-entry skills and abilities.
• Able to communicate in an effective and timely manner over the phone, in-person, and in written communication.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Sees projects through to completion including follow-up on any identified issues.
• Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
• Effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans.

Working Conditions

This type of lodge work is challenging and demanding.  Successful staff are intrinsically motivated by a passion for the ski/board industry and creating memorable experiences with our guests.

Work Environment:

• This job is in a remote area of British Columbia.  Employees are required to find their own way to and from the lodge or helicopter staging area for work shifts.
• Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business. 
• This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis. 
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.  

Compensation

A competitive daily rate will be provided starting at $249.29 based on skillset and experience, along with 4% vacation pay and potential opportunities to heli-hike and heli-ski, as available. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits after 160 days.
• Group Savings Plan eligibility after 160 days.
• Paid personal/sick days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**