Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities ：
• Drive bookings levels to meet and/or exceed assigned bookings goal
• Maintain regular, planned communication with key customers in the area you support
• Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
• Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
• Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
• Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
• Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
• Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
• Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
• Other duties as assigned
Requirements:
• Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
• Skilled at product demonstrations, presentations and business writing
• Proficient in technology such as Microsoft Office, Excel and PowerPoint
• Able to work independently, efficiently and communicate productively with others
• BS or BA Degree in relevant field and 5-7 years relevant experience
Preferred Experience / Skills:
• Sales experience with rotating equipment such as pumps and mechanical seals
• Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard
• Training in sales techniques, negotiations and business finance
• Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
• Ability to lead root cause failure analysis and communicate results
• Strong verbal and written communication skills
• Project management experience is a plus