C3EL is seeking a cleared and experienced Enterprise Voice Engineer to join our team on-site in Pearl Harbor, HI. In this role, you’ll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.
Responsibilities will include, but not be limited to:
- Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
- Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
- Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
- Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
- Analyze and configure Cisco or Juniper routing and switching devices.
- Support distributed firewall infrastructure.
- Provide input in the development of technical policy, work instructions, and reporting in support of an enterprise IP telephony network.
- Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
- Analyze and resolve remote site registration, signaling, and media problems.
- Validate change requests and ensure accuracy.
- Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
- Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.
Minimum Qualifications: