Enterprise Sales & Account Manager

About the team

At LexisNexis Intellectual Property (LNIP), we believe that whenever a person works on a patent and understands the future trajectory of a specific technology, that person has the potential to fundamentally change how society operates. We are proud to directly support and serve these innovators in their endeavours to better humankind. We enable innovators to accomplish more by helping them make informed decisions, be more productive, comply with regulations and ultimately achieve superior results. By harnessing the latest advances in machine learning combined with expert analysis, LexisNexis Intellectual Property is disrupting how actionable insight is extracted from patent data. Information can now be accessed with efficiency, accuracy and at a speed that is just not possible by traditional methods. Our overall success is measured by how well we deliver these results.

About the Role

As an Enterprise Account Manager at LexisNexis Intellectual Property, you will play a pivotal role in driving revenue growth and enhancing customer relationships with our Top Tier accounts. This role will require a consultative selling approach, exceptional business acumen, and a genuine curiosity to understand our clients’ needs and  challenges.

You will work in close partnership with the Customer Success team and will be responsible for managing and expanding our existing customer base, focusing on customer retention and new business development. This role requires a strong blend of strategic thinking, senior-level relationship building, and sales expertise.

We are seeking a highly motivated and skilled B2B sales professional with demonstrated, long term success, in new business development and account management. The ideal candidate will have a proven track record of success in both selling software subscriptions and growing and maintaining a book of business, ideally within the Intellectual Property sector, to senior professionals.

Key Responsibilities:

• Consultative Selling: Utilize a consultative sales approach to deeply understand clients' needs, challenges, and objectives. Collaborate with clients to co-create solutions that address their specific requirements and drive value across the entire LexisNexis Intellectual Property portfolio.
• Relationship Building: Cultivate and maintain strong relationships with senior-level executives, including Heads of IP and other decision-makers within your assigned accounts. Develop a deep understanding of their business strategies and priorities.
• Strategic Account Planning: Create and execute comprehensive account plans for each assigned account, outlining strategies to achieve revenue growth, retention, and customer satisfaction goals.
• New Business Development: Proactively identify opportunities to expand our product offerings within existing accounts and generate new business from the assigned list of named accounts.
• Customer Retention: Develop and implement strategies to ensure client satisfaction, engagement, and long-term loyalty, reducing churn and fostering growth. Manage contract renewals and negotiations to ensure customer retention and growth.
• Cross-functional Collaboration: Work in close partnership with your assigned Customer Success Managers to drive strategic value to our new and existing customers. Collaborate with Marketing and SDRs to acquire new enterprise-level customers and support in generating new business leads via targeted campaigns and events.
• Market Intelligence: Stay informed about industry trends, competitor offerings, and emerging technologies to effectively position our products in the market. Provide ongoing market feedback to the product marketing and product teams to inform our positioning and product roadmap.
• Sales Pipeline: Maintain accurate and up-to-date records of account activities and customer interactions in CRM systems.

Requirements:

• Demonstrated, long term success within sales, including new business development and account management
• Proven track record of successful enterprise-level sales in the analytics or software industry.
• Strong business acumen and the ability to understand complex customer challenges
• Genuine curiosity, ingenuity, and a strong desire to learn and adapt.
• Experience in selling to and working with, senior level prospects
• Excellent communication, negotiation, and interpersonal skills
• Proven ability to meet and exceed sales targets
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Flexible and solutions minded
• Open to travel within the US and represent LexisNexis Intellectual Property Solutions at events and meetings
• Knowledge of machine learning and its applications in the IP industry is a plus

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.