FERGUSON

Enterprise Data Operator

Remote Full time

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are looking for a focused Enterprise Data Operator for the Onboarding team to continuously add new products and maintain existing products in the Ferguson ERP. The Enterprise Data Operator will need to communicate with employees within the company with professionalism. The Enterprise Data Operator will translate and manipulate data provided in a timely and accurate manner. They will identify and correct errors to meet Ferguson's high standard of quality. All Operators will need to maintain a professional and contributing attitude.

This role is approved to be fully remote and can be based anywhere in the United States.

Schedule: Monday-Friday 8am-5pm EST.

Responsibilities

  • Manage multiple data tasks within set deadlines, utilize Excel, and internal to Ferguson programs.
  • Take on data tasks including new product adds, product maintenance, and overhauls.
  • Communicate well with others within and outside job area providing positive customer service.
  • Respond to feedback in a professional manner.  
  • Thoroughly read all forms of communication that pertain to the department and take any necessary action.
  • Organize and keep all programs/software up to date.
  •  Effectively multitask and organize one's day in accordance with the required tasks at hand.

Qualifications:

  • Experience with Microsoft Excel is required.
  • Problem solving, identification, and analysis skills, including the capability to routinely Self QA work.
  • Attention to detail: Knowledge of grammar, punctuation, and basic math skills
  • Ability to work within provided instruction and time constraints without direct supervision
  • Willingness to learn new processes
  • Effectively communicate issues and status of tasks; occasionally escalate issues and recommend solutions to higher level associates or team lead
  • Capacity to learn; retain information; use critical thinking; knowing, understanding, and improving available resources
  • Comfortable communicating with individuals via video, chat, email, or phone
  • Demonstrates efficient organization and time management skills
  • Must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple competing tasks and demands
  • Education/Training/Experience - High school diploma or GED required; one or more years of relative experience or intermediate competencies with Office 365, Excel, an ERP or master data management system.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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$18.11 - $28.91

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information