Engineering Manager, Enterprise Services Management

Asana is building its next major business line: Enterprise Service Management, powered by AI agents and tightly integrated with Asana’s Work Graph. This is a 0→1 opportunity to define how IT, HR, and Support teams resolve work, automate workflows, and connect tickets to projects in a modern, AI-native platform. We’re looking for a hands-on, product-focused Engineering Manager to lead and grow the team and deliver high quality products. This role is ideal for someone who loves ambiguity, builds quickly, learns from customers, and has experience shaping AI agentic workflows, IT/service automation tools, or adjacent enterprise SaaS products.

In your role, you will be instrumental in balancing deep technical investments with rapid product delivery, fostering a culture of collaboration and technical excellence, and ensuring your engineers are closely connected to the needs of our customers. You will play a key role in defining the team’s long-term roadmap, mentoring your group of engineers, and partnering cross-functionally to conceive and deliver delightful products.

This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements.

We offer a Contract of Employment (UoP) for our employees in Poland.

What you’ll achieve:

• Manage and coach 6–8 engineers, fostering an inclusive culture and establishing team rituals that drive both excellence and professional growth.
• Partner with product, design, and UXR to translate customer pain points into a reliable, technical MVP and a scalable architectural roadmap.
• Collaborate with cross-functional partners managers to balance large-scale feature launches with iterative, daily product enhancements.
• Guide the articulation and execution of the team’s future roadmap and ensure the team’s work ties back into high-level business goals
• Spend significant time with customers to validate technical feasibility and co-develop workflows that solve real-world problems.

About you:

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
• 5+ years of relevant experience with 2+ years managing a technical team, and a demonstrated track record of growing engineers across levels
• Earns trust quickly, bringing the intelligence, empathy, and technical depth to go deep on architecture, flows, and tradeoffs alongside a sharp engineering team.
• Has built and scaled new products or incubations before, operating with urgency and resourcefulness, pushing through ambiguity without needing perfect structure.
• Thrives in customer conversations and translates qualitative insights into crisp product decisions, energized by solving real operational pain, not just shipping features.
• Clear, persuasive communicator who can bring structure to ambiguous spaces and align engineering, design, product, and exec stakeholders around a coherent direction.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer:

• Generous, transparent and fair compensation system (base salary and RSUs)
• Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles ) 
• Health insurance with dental and travel coverage (Lux Med) 
• Breakfast and lunch catering on the days that you work from the office
• Vacation allowance
• Career growth budget 
• Home office setup budget 
• Gym/Fitness card
• Fertility healthcare and family-forming support with Carrot
• Mental Health Support in Modern Health
• Group life insurance
• MacBooks with all necessary accessories

For this role, the estimated base salary range is between 43,583 - 55,416 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

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