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Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Engineer, Senior SystemsJob Description Summary:
ACC IT is seeking an experienced Senior Systems Engineer to bridge the gap between traditional IT operations and software engineering. You will play a critical role in ensuring the reliability, scalability, and performance of our infrastructure, which includes on-premise Windows/Linux servers, virtualization (VMware), and enterprise storage systems and backups. You will focus on reducing operational "toil" through automation, maintaining high availability (99.99%+), and driving a culture of proactive monitoring.Job Description:
Key Responsibilities
Serve as a subject matter expert in two or more of the following: virtual infrastructure, enterprise operating systems, SRE, identity management, enterprise storage, backup and disaster recovery, cloud technologies.
Manage complex projects and resources for system implementation, upgrades, migrations, replacements, and renewals.
Manage and optimize system infrastructure, maintaining 24/7 reliability for critical services.
Design, configure, maintain, and optimize IT infrastructure for reliability and performance.
Develop sustainable automation scripts and tools (Ansible, PowerShell, Python/Bash) to eliminate manual tasks and improve system consistency. Adjust or develop monitoring and alerting to achieve departmental SLA targets.
Act as a technical responder for incidents, conducting blameless post-mortems and driving permanent fixes (RCAs).
Forecast infrastructure needs and optimize system performance.
Quickly resolve complex technical issues to minimize downtime.
Build logging, monitoring, and alerting dashboards (Prometheus, Grafana, Datadog) to proactively identify bottlenecks.
Collaborate with Network Engineering and InfoSec on network stability and cybersecurity.
Implement security best practices, including patching, hardening, and ensuring adherence to CIS/NIST standards.
Design and maintain hybrid Windows Server (2022/2025) and RHEL/Linux environments.
Ensure seamless integration of systems and services across academic and business departments.
Provide technical leadership, mentorship, and cross-training team members and foster a positive and mission-focused approach.
Create and maintain detailed technical documentation, including system configurations, procedures, and best practices.
Evaluate cost-effectiveness and feasibility of software/hardware systems through vendor comparisons and independent assessments, providing recommendations to management and business partners.
Develop proficiency in cloud systems and contribute to cloud related projects and initiatives.
Perform additional tasks as delegated by supervisors or as required by department needs.
Knowledge and Skills
Proficiency in Microsoft Server and Desktop OS, Linux OS, SQL, VMWare vSphere.
Deep understanding of enterprise infrastructure technologies, including file and print services, directory services (AD, LDAP, Okta), web services, databases, highly redundant storage, backup systems, and datacenter components (server, storage hardware, power distribution, rack management, cooling, and security).
Experience with GitOps workflows.
Experience in monitoring, alerting, and building visualizations (Prometheus and Grafana).
Proficiency in Python, Go, or Bash for automation.
Growing competency in cloud technologies, such as IaaS, PaaS, SaaS, and cloud connectivity.
Solid understanding of network, security, and access management principles.
Knowledge of ITIL, ITSM, and Project Management.
Adherence to established work schedules.
Strong organizational and planning abilities, with attention to detail and follow-through.
Effective interpersonal and communication skills, including tact and diplomacy.
Proficiency in creating network diagrams, roadmaps, high-level plans, and strategy documents.
Ability to execute strategies and visions precisely.
Commitment to maintaining confidentiality of work-related information and materials.
Skill in establishing and maintaining productive working relationships.
Required Work Experience
10+ years related work experience.
Preferred Work Experience
10 or more years related work experience in Systems Engineering, Virtualization, or Cloud.
10 or more years related work experience working in Microsoft Server environments.
5 or more years in Site Reliability Engineering
5 or more years managing an enterprise virtual, cloud, storage, or datacenter environment.
5 or more years related work experience with backup and storage solutions and SQL.
5 or more years as a SME or team lead in an infrastructure technology such as VMware, SAN, DR
Intermediate to advanced knowledge of VMware vSphere or Horizon.
Experience with Kubernetes (EKS/AKS) or Docker.
Intermediate to advanced knowledge of Linux, AIX, PowerShell, Ansible.
Working knowledge of ITIL Change and Incident Management.
Expertise in cultivating and maintaining partnerships with managed services providers.
Accustomed to managing ongoing projects while providing operational support.
Ability to gain and retain Criminal Justice Information Systems (CJIS) certifications
Required Education
Bachelor's degree.
An Associate degree plus 10 additional years of related work experience may substitute for the Bachelor's degree. Experience used here cannot be used again to meet the experience requirement or for placement purposes. Please note that the college reserves the right to amend these terms of substitution at any time.
Preferred Education
Bachelor’s degree in Computer Science, Information Technology, or related field.
Licenses/Certifications
Microsoft Administrator or Engineer certifications (especially Server or Azure related).
VMware VCP / VCAP certifications.
CompTIA (Network+, Security+, etc.).
Other vendor related certifications, especially cloud and security related.
ITIL Foundation.
Special Requirements
Must have a valid driver's license.
Physical Requirements
Work is primarily performed in a standard office environment.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
Salary Range (PG 126)
$88,465 - $110,581
Number of Openings:
1Job Posting Close Date:
March 27, 2026As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.
For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.