Fractal

Engagement Manager

Bengaluru Full time

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

About Fractal 

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. 
Please visit Fractal | Intelligence for Imagination for more information about Fractal 

 
Fractal is looking for a proactive and driven Engagement Manager – Decision Science to join our Decision Science Consulting team. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge Data Science, Marketing Analyics, GenAI, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. humility to power continuous learning, hunger for constant growth and improvement and smart solutioning leveraging multi-disciplinary skills 

Engagement Manager-FP&A 

Our people make all the difference in our success. 

 

Client & Stakeholder Management 

This is the most critical skill for an Engagement Manager. 

Relationship Management 

  • Build long-term client relationships 

  • Act as the primary point of contact for clients 

  • Understand client business challenges 

Executive Communication 

  • Present solutions to senior leadership 

  • Conduct steering committee meetings 

  • Handle escalations and conflict resolution 

Expectation Management 

  • Align project outcomes with business expectations 

  • Manage scope changes 

  • Maintain client satisfaction 

2. Sales & Revenue Generation 

Engagement Managers usually carry quarterly or annual revenue targets. 

Business Development 

  • Identify upsell and cross-sell opportunities 

  • Expand existing client accounts 

  • Generate new project opportunities 

Proposal Development 

  • Prepare proposals and RFP responses 

  • Design analytics or consulting solutions 

  • Define pricing and commercial models 

Sales Pipeline Management 

  • Track potential deals 

  • Manage lead conversion 

  • Forecast revenue 

Typical targets: 

  • Annual revenue target 

  • Account growth percentage 

  • Client retention 

3. Project & Delivery Management 

Engagement Managers ensure projects are delivered successfully and profitably. 

Delivery Oversight 

  • Manage multiple projects simultaneously 

  • Ensure quality of deliverables 

  • Monitor budgets and profitability 

Resource Management 

  • Allocate consultants and analysts 

  • Balance workload across teams 

  • Manage utilization 

Risk & Issue Management 

  • Identify delivery risks 

  • Manage project dependencies 

  • Resolve escalations quickly 

4. Strategic Consulting & Solution Design 

Engagement Managers must connect business problems to consulting solutions. 

Solution Structuring 

  • Define solution approach 

  • Align analytics strategy with client goals 

  • Design transformation roadmaps 

Industry Expertise 

Understanding of industries like: 

  • Banking 

  • Retail 

  • Telecom 

  • Healthcare 

  • Technology 

Value Creation 

Focus on measurable impact such as: 

  • Revenue growth 

  • Cost optimization 

  • Operational efficiency 

5. Leadership & Team Management 

Engagement Managers typically manage multiple consulting teams. 

Team Leadership 

  • Manage Senior Consultants and Consultants 

  • Provide mentorship and coaching 

  • Build high-performing teams 

Performance Management 

  • Set team goals 

  • Conduct reviews and feedback 

  • Identify training needs 

6. Financial & Commercial Management 

Important for roles with sales targets and profitability goals. 

Budget Management 

  • Track project budgets 

  • Control costs 

  • Ensure profit margins 

Contract Management 

  • Review client contracts 

  • Ensure deliverables match agreements 

Revenue Tracking 

  • Monitor billing 

  • Track account profitability 

7. Analytics & Technology Understanding 

Even though EMs may not be hands-on, they must understand analytics solutions. 

Knowledge areas include: 

  • Strong GEN AI Experience 

  • Data analytics and AI solutions 

  • Data platforms and cloud analytics 

  • Data visualization tools 

  • Digital transformation 

Common technologies used in engagements: 

  • Power BI / Tableau 

  • Python / SQL 

  • Cloud platforms (AWS, Azure) 

8. Communication & Storytelling 

Engagement Managers must communicate value clearly to executives. 

Key skills include: 

  • Executive presentations 

  • Data storytelling 

  • Business case development 

  • Strategic recommendations 

9. Account Growth Strategy 

Engagement Managers focus heavily on account expansion. 

Account Planning 

  • Identify new opportunities within existing clients 

  • Map stakeholders within the organization 

Long-Term Partnerships 

  • Build multi-year engagement strategies 

  • Position the firm as a strategic advisor 

 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Hiring Related Queries

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