Your Moneris Career - The Opportunity
You will support and drive Moneris' End-User Enablement Device Technologies and strategy. This includes supporting our MDM SaaS platform to drive automation and enable end user self-service, image development and release strategy for Windows 11, end-user hardware and software standardization, drive automation through scripting, Device Management Solutions (i.e., Intune, Jamf, Defender), and GPO administration through active directory. You will provide third level support to Service Desk and 2nd Level support teams to ensure timely and accurate support for unresolved end-user escalations.
Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.
Reporting Relationship: You will report to the Manager, End User Services II.
Posting Type: Replacement
Salary Range: The expected base salary range for this role is $85,000 - $119,000.
Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.
Your Moneris Career - What you'll do
Utilize Intune and Jamf to configure and facilitate application deployments and endpoint patching. Configure and administer device enrollment and workloads to drive automation initiatives such as autopilot.
Manage Windows, macOS, Android, and iOS end-point devices through Microsoft Intune and related SaaS platforms.
Help to maintain end-user hardware and software standards.
Responsible for the image development, security, and release strategy execution for Windows 11 and Mac computing endpoints.
Patch and vulnerability management execution of endpoints through Intune and other SaaS platforms.
Create, modify, and deploy GPOs, Intune Compliance policies to meet requirements.
Develop PowerShell scripts to automate application deployment, proactive remediation and promote end-user self-service.
Provide third level support to Service Desk and Deskside staff for complex end-user escalations not resolved through standard support channels.
Your Moneris Career - What you bring
Bachelor's degree in Computer Science or related business experience
5+ years related experience in an end-user enablement and support role
Minimum 2 years' experience working with PowerShell scripting and facilitate patch management and application deployments
Minimum 3 years' experience with active directory group policy management
Minimum 2 years' experience with application scripting and automation
Intermediate to Advanced knowledge of Microsoft Intune. Related experience configuring and facilitating application deployments, patching, configuring device enrollment and workloads to drive automation
Intermediate to advanced knowledge and experience working with ActiveDirectory and Group Policy Management
Fluent in English (reading, writing, and verbal); Fluency in French is an asset
Familiarity with Microsoft Graph API for scripting against Microsoft Intune, Entra ID, and Azure services to extend automation capabilities beyond built-in tools
Your Moneris Career - What you get
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.