Company:
Boeing Australia Holdings Pty LtdWe are currently seeking an End User Support Specialist to be based in our Port Melbourne location in an onsite 100% capacity.
Reporting to the IT Operations Manager, you will provide technical support for hardware, software, and network issues to internal stakeholders. A current NV1 Australian Defence security clearance is essential due to access to classified facilities. Applicants must also be able to meet Defence security requirements and have the ability to obtain an NV2 clearance after starting.
Key Responsibilities:
Deliver end-user support via phone, chat, and self-service.
Manage IT request tickets through resolution.
Assist with new starter setups and software installations.
Troubleshoot and resolve technical issues.
Support IT projects and provide after-hours support as needed.
Basic Qualifications (Required Skills/Experience)
NV1 Australian Defence security clearance is mandatory
Minimum 2 years’ experience supporting Windows 10 / 11 PCs including M365 & Teams.
Strong problem-solving, communication, and time management skills.
About Us
Boeing Australia is shaping the future of aerospace and delivering some of the nation's most important programs for both the defence, space and commercial aircraft manufacturing.
In addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accommodation.
We’re also committed to fostering an environment that’s welcoming, respectful and inclusive for every employee, with great opportunities for professional growth.
Benefits
Cutting edge projects
Flexible working options
Competitive remuneration and incentive plan available
Discounts for health insurance, travel and accommodation
Salary packaging options
Health and wellbeing benefits
Here what our employees have to say about working at Boeing:
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
Applicants must be Australian Citizens to meet defence security requirements with the ability to obtain Australia Negative Vetting Level 1 clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Our Boeing Australia employers are committed to inclusive and flexible workplaces and encourage people of all backgrounds, ages, genders, disabilities and for veterans and Aboriginal and Torres Strait Islander peoples to apply.