OBJECTIVE:
The End User Meeting Services & Special Needs Coordinator is responsible for providing consistently reliable and knowledgeable support to the End User Services segments of the LM IT organization -Helpdesk and Client Services - and the DOE-LM federal-client, as requested.
ESSENTIAL DUTIES/RESPONSIBILITIES:
1.Takes the lead in communicating with users weekly before their Active Directory password expires and providing direction on how to successfully change the password without becoming locked out of
connecting the LM network remotely.
2.Coordinates interview scheduling for EUS-Helpdesk and Site Tech managers and other IT
management upon request.
3.Monitors and coordinates site conference room scheduling across LM and helps to coordinate
physical conference room needs for scheduled meetings at the LMBC.
4.Manages WebEx meeting setup and scheduling and provides assistance to Helpdesk with other
collaboration tools.
5.Works with DOE-HQ contact for the change of all LM conference call numbers and leader &
participant codes.
6.Maintains inventory of federal office supplies at LMBC.
7.Schedules GSA vehicles for federal and contractor use at LMBC.
8.Provides an IT-knowledgeable and trusted resource to contribute to any IT-related time-consuming project or event, particularly ones that are unexpected and involve communication, dialog with, and
providing direction to the user community to address the project or event.
Other duties as assigned.
EDUCATION, LICENSE, CERTIFICATION, and EXPERIENCE
Education: Associate degree in business, IT, or related field. Experience in lieu of education considered.
Experience:
A minimum of 5 years IT-based business support experience.
Licenses:
Valid Driver's License
Certifications
No professional certification required.
No clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC): Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
REQUIRED SCREENINGS
All items below must be listed on the job descriptions
Drug Screen
Physical Assessment (if applicable)
Background Check (Criminal, Civil, Educational, Previous Employment, etc.)
Driver Record Screen (for positions requiring on-the-job-driving)
REQUIRED SKILLS/ ABILITIES:
1. Possess practical knowledge of software and hardware used in the LM IT and user environments.
2.Ability to support IT management and End User Services providers with limited guidance.
3.Capability to quickly grasp new processes specific to the LM IT user-operating environment.
4. Ability to communicate, both verbally and in written forms, professionally and successfully with all
levels of DOE-LM/LMS management and user community.
Legacy Management Support (LMS) Organizational Core Values: One Team, One Mission
Successfully execute the LM mission safely through a disciplined culture of organizational excellence.
Safety - The foundation of everything we do.
Teamwork - Leading with trust, open communication, and collaboration.
Quality - Striving to exceed expectations.
Ownership - Each of us has the responsibility to contribute and be accountable.
ESSENTIAL PHYSICAL REQUIREMENTS:
Physical Activities:
Sedentary: Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs may be defined as sedentary when walking and standing are required only occasionally, and all other sedentary
criteria are met.
SUPERVISORY RESPONSIBILITIES:
This position does not require any supervisor responsibilities.
EMPLOYMENT-AT-WILL:
Employment is at will, unless prohibited by local and/or state laws.
COMPENSATION & BENEFITS
HIRING SALARY RANGE: $69000 (Salary to be determined by the education, experience, knowledge, skills, and abilities
of the applicant internal equity, and alignment with market data.) This position includes a competitive benefits package. For more detailed
information on our Benefits and what it is like to work for Amentum: please visit our careers site: www.amentumcareers.com
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.