American Electric Power

End User Infrastructure Engineer

Columbus, OH Full time

Job Posting End Date

05-02-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we’re more than just an energy company!

We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

* Role in onsite in office 5 days a week in Columbus Ohio. *

What You'll Do:

  • Collaborate with virtualization operations and engineering teams to gather requirements, develop, and deploy end user compute services 

  • Maintain and Troubleshoot Endpoint Management platforms (e.g., Intune, SCCM and Jamf Pro) 

  • Contribute to the organization's technology plan, ensuring effective integration of network security infrastructure, work with technology teams and vendors for comprehensive solutions. 

  • Design, upgrade, and troubleshoot the end user compute environment based on capacity needs; stay informed on industry trends to deliver high-quality technology on schedule. 

  • Implement tools for configuration management, service provisioning, inventory and resource management, process automation, and self-service. 

  • Knowledge of Citrix, SCCM, Intune, and JAMF technologies 

Additional Preferred Requirements:

  • Proficient in Intune/MECM or JAMF  

  • Experience with Citrix DaaS or Citrix NetScaler 

  • Strong Scripting skills 

  • Strong understanding of multi-site non-persistent and persistent EUC environments. 

What We're Looking For:

Education: Bachelor's degree in computer science, engineering, or related technical field is required. 

Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

What You'll Get:

$87,633.00 - $109,543.00

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.