Dyson

Employee Services Associate Manager

Poland - Krakow Office Full time

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.

We’re growing fast and our ambition is huge – more categories, more locations, and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About The Team

The Employee Services function within Dyson Business Services (DBS) organization provides process and service excellence to support Dyson’s growth ambitions with a goal of innovating and enhancing employee administration and payroll services over time to meet the changing needs of the business.  This role is critical in transitioning the existing processes into standardized ways of working based on Dyson policies.

Employee Services Associate Manager is responsible for managing the team of Employee Administration and Payroll Specialist and for the prompt and accurate managing payment of salaries to dedicated region as well as standardizing and simplifying end-to-end processes related to the employee lifecycle to provide consistent user experiences across the enterprise, increase productivity, enhance HR services/capabilities, and accelerate automation solutions.

About The Role

You will:

  • Supervise, motivate and a lead the Team of Employee Administration and Payroll Specialists.

  • Conduct team performance evaluations assessed against industry standards of speed and cost.

  • Oversee end to end HR service delivery processing including onboarding, job changes, offboarding, payroll and benefits administration.

  • Monitor the quality of the service delivery identifying areas for improvement and increased operational efficiency,

  • Ensure compliance with the local labor law and corporate policies

  • Ensure that service delivers positive employee experience by providing prompt, accurate and helpful support to employees and managers.

  • Ensure all HR Administration processes handled by DBS incorporate appropriate control mechanisms, including 4-eye-check, data protection and compliance tasks.

  • Act as first point of contact for escalations.

  • Manage third-party connections with payroll and other services providers.

  • Manage the relationships with the main stakeholders among People Function and Finance.

  • Monitor the workload and ensure the resources to provide Service Delivery on the expected level.

 

About You

  • Previous Managerial experience

  • Background in service delivery.

  • Commitment to service excellence. 

  • Ability to engage and influence team members.

  • Experience with process engineering/re-engineering.

  • Strong communication, collaboration, facilitation and influencing skills with ability to interface across shared services functional areas and HR at all levels.

Reward package

  • Competitive starting salary: from PLN 131,600 annually (for a full-time position), with potential for a higher offer based on skills and experience

  • Performance bonus opportunity

  • Employee Capital Plan (PPK)

  • Employee Savings Plan (PPO)

  • Company-paid life insurance

  • Holiday allowance

  • Allowance for corrective glasses and contact lenses

  • Subsidised on-site canteen

  • Exclusive discount on Dyson products

  • Comprehensive private medical insurance

  • Employee Assistance Programme (EAP)

  • Benefits platform with Multisport card

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.