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Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Collaborative Creativity: We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on….
Job Description:
Job Disclosures:
Location: On-site or Remote, providing the candidate resides in one of the following markets: Santa Fe, NM; Denver, CO; Las Vegas, NV; Houston, TX; Dallas, TX; New York, NY; or Los Angeles, CA
Compensation:
The salary range for this position is $88,870 to $122,640. Compensation is based on location and experience.
Deadline: The deadline for submitting applications for this position is December 31, 2025. Meow Wolf reserves the right to extend this deadline if needed.
Job Summary:
Meow Wolf, INC is seeking a qualified and experienced Employee Relations (ER) Manager to play a pivotal role in fostering productive relationships between our employees, management, HR and union partners. The successful candidate will support ER case and records management, labor relations and investigations by identifying and implementing strategies that mitigate risk and drive consistent compliance with policies and procedures.
Key Responsibilities:
Respond accurately and promptly to requests for information and data requests from different internal and external stakeholders
Prepare a variety of communications and reports, including but not limited to: census, RFIs, corrective action forms, interview notes, progress summaries, investigation reports, termination reports, etc.
Partner with the Legal team, division leadership, site HR Business Partners and site managers to coordinate, conduct and execute complex employee relations investigations
Maintain thorough and consistent investigatory processes and maintain standard documentation.
Ensure treatment of employees is fair, consistent, respectful and aligned with company values and policies
Apply expertise to develop recommendations for employment actions appropriate to each case
Coordinate and participate in grievance meetings, ensuring timely and consistent resolution in accordance with organizational policies and legal requirements
Facilitate prompt and effective resolution of workplace concerns
Proactively and consistently communicate case status and other updates as required
Develop, lead or participate in projects and training as needed
Other duties as assigned
Required Qualifications
Three to five years of training related to employee investigations.
Five years of experience in administering collective bargaining agreements, including exposure to negotiation and implementation.
5 years of Human Resources business partnership in a hospitality, entertainment or creative environment preferred
Proven ability to manage projects from start to completion within assigned timelines.
Strong listening skills and ability to engage with audiences through public speaking and soft skills.
Intermediate to advanced knowledge of employment laws and HR best practices, with the ability to stay up to date.
Ability to implement labor management initiatives operationally and administratively.
Ability to prioritize tasks and manage multiple responsibilities simultaneously.
Intermediate to advanced proficiency in Google Suite, MS Office, Slack, and other tech tools.
Excellent written and verbal communication skills.
Excellent judgment skills.
Demonstrated organizational and planning skills.
High attention to detail in a fast-paced environment.
Ability to work collaboratively within a team and cross-functionally.
Uphold and demonstrate the highest level of confidentiality and integrity in all situations.
Human Resources certifications preferred
Work Environment and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
Work Environment:
The Employee Relations Manager role is remote-friendly, with the flexibility to work from a home office or other suitable location. This position requires regular collaboration with team members across multiple sites through video conferencing, email, Slack, and other digital communication platforms. Work involves frequent handling of confidential information, managing sensitive employee issues, and communicating with stakeholders at various levels of the organization.
The role may require periodic travel to Meow Wolf locations, including exhibitions, corporate offices, and partner sites, to conduct investigations, support labor relations activities, attend grievance meetings, deliver trainings, or participate in onsite meetings. Travel frequency may vary based on organizational needs.
Work is generally performed in a professional office environment, whether remote or onsite. Onsite visits may involve exposure to creative studio, production, or exhibition spaces, which can include moderate noise levels, non-hazardous materials, and active operational settings.
Physical Demands:
This role primarily involves sedentary work, including prolonged periods of sitting, typing, attending virtual meetings, reviewing documents, and performing computer-based tasks. The employee must be able to operate standard office equipment such as a laptop, webcam, keyboard, phone, and printer.
During onsite visits and travel, the role may require:
Remaining on feet for extended periods while conducting interviews, meetings, or observations
Moving between different locations within exhibition, office, or studio environments
Occasional lifting or carrying of items up to 15 pounds (e.g., files, laptop bag, training materials)
Ability to travel by plane or car, sometimes on short notice
The position requires clear verbal and written communication, active listening, and the ability to engage in challenging or sensitive conversations in a professional manner.
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule:
This is a full-time position, and hours of work and days are Monday through Friday, 9a.m. to 5 p.m. or 10 a.m. to 6 p.m. Occasional evening and weekend work may be required as job duties demand.
Supervisor Responsibilities:
This position does not require supervisory responsibility.
Travel
This position will require some travel (10%-25%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
BENEFITS:
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Medical Insurance options: PPO & HDHP*
Dental and Vision Insurance*
HSA, HRA, and FSA options*
401k Retirement Plan
Company paid Life Insurance Policy and Disability Coverage(s)*
Voluntary Critical Illness and Life Insurance Policies*
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch and Cafes
Admission to Meow Wolf attractions for employees and guests
*Regular or Project Based Full-time positions
Please visit www.meowwolf.com/careers for more information.