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Organization:
SHSO-Sutter Health System Office-BayPosition Overview:
Job Profile SummaryJob Description:
JOB ACCOUNTABILITIES:
Partners with leaders and HR business partners to identify emerging employee relations risks, trends, and hotspots, and addresses concerns early to prevent escalation.
Applies insights from employee relations casework, workplace metrics, and listening channels to recommend targeted actions that improve team health, consistency, and engagement.
Supports enterprise and local initiatives that strengthen a positive work environment, improve leader capability, and mitigate people-related risk.
Provides consultation and coaching to leaders on performance improvement, corrective action, behavior management, misconduct matters, attendance, and documentation standards.
Supports leaders in planning and delivering difficult conversations, including performance feedback, corrective action, and end-of-employment discussions, with clarity and consistency.
Consults with employees on workplace concerns and resolution pathways, reinforcing respectful communication, inclusion, and effective conflict resolution.
Partners with HR and cross-functional stakeholders, including leave and accommodations, risk, and labor relations, to support aligned guidance on sensitive employee situations.
Conducts objective workplace investigations and reviews related to discrimination, harassment, retaliation, policy violations, and Code of Conduct concerns, partnering with employee relations leadership and legal as appropriate.
Gathers, analyzes, and documents information, prepares summaries, findings, and recommendations, and ensures timely, thorough, and defensible case documentation.
Maintains confidentiality, discretion, and ethical judgment when handling sensitive employee relations matters.
Supports responses to grievances, agency inquiries, audits, and internal reviews by preparing documentation, timelines, and supporting materials.
Leverages employee relations case trends and field observations to identify recurring themes, potential systemic issues, and opportunities for prevention and capability building.
Utilizes enterprise case management tools to track volumes, issues, actions, outcomes, and cycle times accurately and consistently.
Shares actionable insights with HR business partners and employee relations leadership to inform strategies, leader education, and consistent practice.
Supports organizational changes, redeployments, reductions in force, and other workforce actions by coordinating employee-facing processes in partnership with HR business partners and employee relations leadership.
Assists with end-of-employment processes, including employee communications, coordination of separation steps, and partnership with payroll, benefits, and other stakeholders to ensure a compliant and dignified employee experience.
Supports leaders and employees through transitions with empathy, clarity, and consistency.
Contributes to scalable, consistent, and simplified employee relations practices by identifying process improvements, documentation standards, and decision supports such as templates, playbooks, and checklists.
Participates in education, training, and initiatives designed to strengthen leader capability and promote consistent people practices.
Leadership and Stakeholder Partnership
Builds trusted partnerships with HR business partners, labor relations, legal, risk, leave and accommodations, and other Centers of Excellence to deliver integrated, compliant, and employee-centered solutions.
Communicates clearly and credibly with leaders and stakeholders to support consistent decision making that balances employee experience, operational needs, and risk considerations.
Brings forward field-level insights to support enterprise employee relations strategies and action planning that strengthens engagement, retention, and workplace culture.
Job Shift:
DaysSchedule:
Full TimeDays of the Week:
Monday - FridayWeekend Requirements:
As NeededBenefits:
YesUnions:
NoPosition Status:
ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $119,995.20 to $179,982.40 / annual salaryThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.