Emerging Technology Risk Manager - Consumer & Business

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

SUMMARY

The Emerging Technologies Risk Manager is a First Line of Defense (1FLOD) leadership role within Consumer & Business Banking (CBB), responsible for owning and executing risk management, oversight and governance for Artificial Intelligence (AI) use cases and other emerging technologies deployed by the business. This role ensures emerging technology is designed, implemented, and operated in alignment with enterprise risk appetite, regulatory expectations, and internal policies, while enabling responsible innovation.

The role partners closely with Second Line of Defense (2LOD) teams (Enterprise Risk Management, Emerging Technology Risk, Model Risk Management, Compliance, Legal, and Technology Risk) to ensure emerging technology risks are properly identified, assessed, documented, monitored, escalated, and remediated. While 2LOD provides independent oversight and challenge, this role retains business line  accountability for execution, evidence, and remediation.

RESPONSIBILITIES

Emerging Technology Risk Governance & Execution:

- Own and oversee emerging technology risk management practices for CBB-owned AI use cases  including generative, agentic, autonomous, embedded, and third-party AI.

- Ensure AI use cases are appropriately identified, risk-tiered, approved, registered, and monitored throughout their lifecycle.

- Drive execution of AI policy and procedural requirements, ensuring required artifacts are produced and maintained (e.g., registry records, monitoring plans, testing evidence).

- Lead identification, documentation, and remediation of emerging-technology-related risks, control gaps, issues, and action plans within CBB.

- Apply deep knowledge of CBB’s AI enablement strategy to align AI risk governance with CBB business priorities, strategic initiatives, and growth objectives.

Risk Assessment, Monitoring & Issue Management:

- Oversee AI testing, monitoring, and metrics execution aligned to AI risk tier and business use.

Ensure appropriate Human-in-the-Loop or compensating controls are implemented where required.

- Monitor AI performance, anomalies, data risks, and control effectiveness; escalate emerging risks in accordance with established escalation pathways.

- Provide subject matter expertise and support for AI-related issues, risk acceptances, and remediation efforts, including coordination with CBB, Technology and 2LOD partners.

REQUIRED

- Bachelor’s degree, or equivalent work experience.

- Typically 10+ years of applicable experience in risk management, compliance, audit, technology risk, or operational risk.

PREFERRED

- Demonstrated experience operating in a First Line of Defense risk role with accountability for execution and outcomes.

Strong understanding of enterprise risk management concepts and the Three Lines of Defense model.

- Experience overseeing or supporting AI, emerging technology, or advanced analytics risk within financial services.

- Working knowledge of emerging technology governance concepts, including risk tiering and materiality.

- Human-in-the-Loop controls.

- Monitoring, testing, and metrics.

- Transparency and explainability.

- Experience partnering closely with 2LOD risk functions while retaining 1FLOD ownership.

- Strong issue management, remediation, and escalation experience.

- Proven ability to lead complex, ambiguous risk topics and influence senior stakeholders.

- Experience with risk tooling and workflows (e.g., ServiceNow or similar platforms).

- Applicable professional certifications a plus (e.g., CRCM, CRISC, CISA, PMP).

- Strong analytical, problem-solving, and judgment skills in complex risk scenarios.

- Clear, executive-ready written and verbal communication.

- Ability to translate technical emerging technology concepts into actionable business risk decisions.

- Proven leadership of teams, processes, and cross-functional initiatives.

- Strong collaboration skills.

- Highly self-directed with the ability to build subject-matter expertise rapidly in emerging risk areas.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.