Job Summary
As a Lead Analyst, supporting the Eligibility Operations Product Line you will have accountability for
client/vendor implementation projects, be responsible to build the strategy, define requirements, and
drive execution. This includes managing all aspects of project delivery, roadmap development,
research, data analysis, testing and ensuring customer/stakeholder satisfaction. You will work with a
team of talented IT Project Management Lead Analysts, Advisors and Sr. Advisors. Our aim is to be
a SME on the product and relevant processes, influence standards/best practices, and improve
overall efficiency and effectiveness. The right candidate for this role should be able to solve
problems, communicate effectively, and utilize technical skills as well as business acumen. The
candidate should be self-driven, agile in learning new tools/processes, and be a trusted collaborative
advisor throughout the implementation of the project. This role offers great opportunity to be
client/vendor facing and impact the outcomes for our customers.
Key Responsibilities
• Provide expert content/professional leadership on IT Project Management assignments/projects
• Responsible for managing, directing and planning several projects simultaneously
• Responsible for coordinating, scheduling and assigning project tasks, team building, and
maintaining working relationships with client functional areas outside of IT
• Apply project management methodologies and reporting techniques to indicate project status
• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules;
negotiate and modify schedules as well as resources required to meet project objectives
• Evaluate and report progress in terms of quality and performance metrics common to IT projects
• Work with client departments to coordinate systems testing, installation, training and support
• Keep informed of technical and operational advances
• Participate in process improvement initiatives as well as lead/own components of business
process
• Use deep professional knowledge and acumen to advise functional leaders
• Focus on providing thought leadership within IT Project Management including projects which
require understanding of the larger organization
Required Experience / Qualifications
• high school diploma
• 3+ years of experience in data exchange/management or IT project management
• 3+ years of experience in a client/vendor facing role
• Experience with execution of load jobs and Mainframe/Rumba/TSO
• Experience working with EDI (834)/Eligibility file
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.