The Electronic Trading (OEMS) Specialist serves as the key escalation point between client-facing teams and internal development and product groups, with a focus on top-tier clients. In this role, you will leverage your front-office trading technology expertise to guide clients toward optimal solutions for their electronic trading workflows within our Order and Execution Management System (OEMS).
Success in this position demands hands-on familiarity with multi-asset class trading platforms, along with the ability to quickly assess, prioritize, and define the scope of issues as they arise in real time.
What You’ll Do:
Deploy and provide premium OEMS support to our top tier clients including trader workflows, FIX connectivity, allocations and order sizing, pre-trade compliance and more for industry leading investment management platform
Work closely with the technology and OEMS product teams to prioritize projects for your client coverage and coordinate with Account Management and Project Manager on project timelines
Investigate issues and escalate to the OEMS development team as needed
Learn how your industry experience translates to our OEMS platform by completing our internal OEMS certification programs
Promote knowledge sharing across the team by collaborating and sharing trading expertise with our OEMS Product Support team members
Assess patterns in support tickets, requests, and alerts helping increase efficiencies of training and support
What You’ll Need:
2+ years of related experience in the following:
Financial services industry working with Prime Brokers, Executing Brokers, OEMS Platform Vendors, or Asset Management Front Office users
FIX Protocol knowledge
Experience working on OMS or EMS platforms or deployments
Strong understanding of global trading systems and portfolio managers workflow
Strong analytical and problem-solving skills
Good communication, both verbally and written
Salary Range:
Chicago: $75,000-$85,000
New York: $80,000-$90,000