The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.

Job Description:

Principales funciones:

Gestión de casos SAC en redes sociales.

Actualizar documentos de FAQs y protocolos de atención.

Aplicación de protocolos y documentos de respuesta.

Escalamiento de casos según complejidad.

Registro y seguimiento de casos gestionados.

Location:

Santiago

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Ejecutivo de Cuentas

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