About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 17 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Ecommerce Strategy & Ops Manager is responsible for overseeing and optimizing all aspects of the direct-to-consumer ecommerce channel. This role leads business intelligence initiatives to track performance metrics across the customer journey, drives operational efficiencies in customer experience and fulfillment processes, supports assortment, pricing, and promo decisions and ensures optimal inventory management.