eCommerce Coordinator

Job Description:

We are looking for an innovative Global eCommerce Coordinator to join our eCommerce team. You’ll be tasked with supporting the global gift card team with administrative duties including market research, supplier outreach, and the maintenance of pipeline and commercial documents.

This role offers you an excellent opportunity to gain unparalleled experience in building a dynamic and robust E-Commerce offering and customer experience.

You will have the opportunity to work with a highly skilled and experienced team in an environment that recognises and rewards high quality work and collaboration.

Key Responsibilities

• In this Coordinator position within the Gift Card Category Management team, you will support key commercial activities, including supplier outreach, media coordination, supplier communications, and the upkeep of commercial templates and documentation.
• You will help manage store-level product updates that directly influence the customer experience.
• By assisting the Category Management team, you will contribute to strengthening and expanding our global gift card offering.
• This role also provides the opportunity to collaborate with cross-functional partners on ad hoc projects and internal business needs.
• The ideal candidate is highly organized, detail-focused, and proactive, with the ability to manage multiple tasks in a fast-paced environment.

Knowledge/Experience

• You have 1+ year of experience in administrative roles and possess strong organizational capabilities.
• Familiarity with Microsoft Office suite (advanced Excel skills). You are confident in using technology systems accurately and efficiently, demonstrating strong attention to detail.
• You work proactively and independently, with a strong commitment to delivering an exceptional customer experience with urgency.
• You’ve contributed to highly collaborative, target-driven teams, roles, or projects.
• You communicate effectively, both verbally and in writing.

Skills/Competencies

• Excellent organizational and multi talking skills.
• Ability to curate and analyse complex data
• Strong verbal and written communication skills
• Excellent attention to detail
• Target driven and can work on your own initiative
• Eager to learn new skills and processes quickly
• Highly collaborative

Benefits

• 25 days annual leave, increasing with years of service
• Company plan VHI Health Care & Dental cover for employee, partner and children
• Pension commencing from day one and matched up to 5% after the probation period.
• Income Protection
• Life Assurance
• We live our values and that includes being super-users of our own recognition program, Workhuman Spark®.
• Discounted gift certificates
• Discounted TaxSaver Travel cards/free car parking (subject to availability)
• Access to our Tuition Reimbursement Scheme
• Access to Workhuman University
• Workhuman employees are offered up to one paid day volunteering per year.
• Access to a fully equipped, state of the art onsite gym and fitness area with shower facilities
• Ability to participate in onsite regular gym classes led by professional instructors including spin, yoga, and HIIT
• The Employee Assistance Programme (EAP) is a confidential service available to all Workhuman employees from your first day of employment and is free of charge.
• Free breakfast cereal, fruit, pastries, tea/coffee, lunch, fantastic catered events throughout the year etc.

#LI-Hybrid

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset

We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.

•  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation, and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.