TD SYNNEX

EasyVista Application Developer (ITSM / SQL / Web)

Lisbon, Portugal Full time

Why Choose TD SYNNEX?

We are a Fortune 500 global IT company with over 22,000 employees, operating in more than 100 countries. As a leading IT company, we connect the world with the power of technology, enabling our partners to deliver innovative solutions that drive business success.

About the Role

We are looking for an Application Developer to support and enhance our EasyVista platform, a core system used to manage internal workflows, service requests, and business processes.

This role focuses on application configuration, SQL development, and web interface customization, working closely with business and IT teams to improve system functionality and performance.

What You’ll Do

  • Configure and develop solutions within the EasyVista (ITSM) platform

  • Write and optimize SQL scripts for data handling, reporting, and workflows

  • Customize and maintain web interfaces, forms, and service portals

  • Design and improve workflows (incident, request, change processes)

  • Support integrations with other internal systems and tools

  • Troubleshoot and resolve application issues and performance problems

  • Manage change requests, deployments, and testing activities

  • Collaborate with business stakeholders to translate requirements into solutions

  • Maintain technical documentation and ensure system compliance with standards

What We’re Looking For

  • 3+ years of experience in application development, ITSM platforms, or system support

  • Strong experience with SQL scripting and relational databases

  • Experience working with ITSM or workflow-based platforms (EasyVista, ServiceNow, Remedy, Ivanti, etc.)

  • Experience with web technologies (HTML, basic JavaScript, UI customization)

  • Understanding of application lifecycle, testing, and deployments

  • Ability to translate business requirements into technical solutions

Nice to Have

  • Experience with EasyVista platform

  • Knowledge of APIs and system integrations

  • Exposure to backend programming (e.g., Java)

  • Experience in enterprise IT environments

What We Offer:

  • We provide competitive compensation with annual salary reviews.

  • We value continuous learning and provide a clear progression plan.

  • Hybrid work (2 times per week at the office)

  • We provide comprehensive benefits including, Health insurance, paid leave, retirement plans, and more.

  • Certified Workplace Excellence: Work in a certified Great Place to Work.

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!