FWD

E-Learning Instructional Designer

Thailand - Bangkok Full time

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Design, develop, and deliver high-quality eLearning experiences for developing FWD and partner’s sales teams. Collaborate with subject matter experts to create engaging life insurance sales-related courses aligned with learning objectives by utilizing instructional design models and multimedia elements to ensure impactful eLearning solutions.

Key Responsibilities:

  • Collaborate with subject matter experts and stakeholders to analyze learning needs and objectives.

  • Design and develop interactive and engaging eLearning courses using various instructional design models, adult learning theories, learning technologies, and techniques to ensure effective learning experiences.

  • Conduct quality assurance checks to ensure the accuracy, functionality, and interactivity of eLearning content.

  • Incorporate assessment strategies and interactive activities to measure learning outcomes and enhance learner engagement.

  • Stay up-to-date with emerging trends and technologies in eLearning and instructional design.

  • Collaborate with cross-functional teams, such as eLearning content creators, graphic designers, multimedia specialists, and developers, to seamlessly integrate eLearning content.

  • Provide guidance and support to internal stakeholders on best practices for eLearning design and development.

  • Evaluate eLearning solutions through user feedback and data analysis.

  • Maintain documentation and records of eLearning projects, including timelines and version control.

Baseline Qualifications:

  • Bachelor's degree in Instructional Design, Education, or related fields.

  • Minimum 5 years' experience in eLearning experiences.

  • Proven experience in instructional design, eLearning development or a similar role.

  • Experience in insurance industry is a preferred.

  • Good command in English both verbal and written.

  • Proactive, Open, Caring, Commit, Innovative.