E-Commerce Content Associate

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: E-Commerce Content Associate

Department: Marketing

FLSA: Non-Exempt

General Function:

As an eCommerce Content Associate, you will be a member of the eCommerce team focused on delivering great customer experiences on our Aisles Online eCommerce platform. Your primary focus will be to help ensure our customers have the product information they need and expect by keeping information about our product assortment complete and up to date. You will also work closely with the rest of the eCommerce team to execute and provide support for various promotional activities and product collections. The ideal candidate will be both creative and analytical, with the ability to maintain good working relationships with both internal teams and external vendors.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: Manager of eCommerce Merchandising

Positions that Report to you: None

Primary Duties and Responsibilities

• Execute digital merchandising strategies to ensure an accurate, appealing, and easy-to-navigate online shopping experience.

• Partner with technology, category management, marketing, retail operations, and store teams to align digital merchandising with store promotions and overall business goals.

• Ensure grocery product details (item descriptions, nutritional information, images, and pack sizes) are accurate, meet Hy-Vee and supplier standards, and optimized for search and conversion.

• Manage online category updates, seasonal assortments, and featured product displays to highlight relevant grocery items.

• Create and maintain product collections for various company-wide events and promotions, while ensuring timely and accurate execution.

• Provide assistance and maintain good working relationships with outside vendors.

Secondary Duties and Responsibilities:

• Assist in the development of strategies that help drive overall discoverability of products online.

• Work directly with Marketing to align in-store, social media and digital campaigns.

• Work directly with third party syndication platforms to ensure accurate product content sourcing.

• Regularly audit online assortments for up-to-date images and product content or discrepancies between in-store and online offerings.

• Evaluate competitor grocery sites to identify emerging trends, pricing changes, and best-in-class merchandising approaches.

• Support digital transformation projects, platform enhancements, and new feature rollouts as needed to improve the online grocery shopping experience.

• Attend and actively participate in vendor meetings, and internal company meetings to stay informed on trends and represent the eCommerce merchandising function.

• Perform other job-related duties, special projects, and assignments as required to support the success of the eCommerce and merchandising teams.

Knowledge, Skills, Abilities and Worker Characteristics

• Proficient computer skills including Excel
• Ability to organize and prioritize workload to meet deadlines, make timely decisions, anticipate problems and provide creative solutions
• Strong attention to detail
• Exhibits a great attitude with good relationship building skills
• Ability to communicate well in written form and verbally
• Takes initiative, forward-thinking, resourceful and curious, with the ability to work across different departments
• High degree of internet savvy, with a curiosity and enthusiasm for digital and media trends.

Education and Experience:

High school diploma or equivalent required. A minimum of 2–3 years of related experience in eCommerce, retail merchandising, marketing, or a similar field preferred. Post-secondary education in business, marketing, communications, or a related discipline is a plus.

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform heavy work: occasionally lifting or carrying objects of no more than 100 pounds, and significant standing or walking.
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

The duties of this position are performed in a both field and office settings where there is weekly pressure to meet deadlines.

Equipment Used to Perform Job:

Mainframe and/or Windows computer software and application development tools. PC, telephone and calculator.

Are you ready to smile, apply today.  

Employment is contingent upon the successful completion of a pre employment drug screen.