Due Diligence Lead- Assistant Vice President

Level - AVP

Division - Client Admin

Location – Bengaluru, KA, India

Reporting line - Vice President,

Who we are looking for

As a member of the Global Client Administration Team, the Client Admin Due Diligence AVP will be responsible for supporting Billing from client service and relationship managers standpoint.  The Lead will work closely with internal stakeholders to agree on priorities, monitor progress against objectives & deliverables, and repost key issues and risks. Key partners in this role include Relationship Managers, Product, Global Billing Operations, Legal, Client Service, Sales, and Business Risk Management.

Why this role is important to us

The Client Administration Team plays an essential role in the Chief Commercial Organization (CCO) organization. Across the globe, Investment Services (IS) Relationship Managers and Deal Leads rely on us to help them reduce billing risk and create capacity by being process experts related to fee schedules and billing set up requirements. This role will help us drive process improvements targeted at supporting the onboarding of new revenue faster and with a focus on improved client experiences. Join us if making your mark in an ever-changing, increasingly complex industry is a challenge you are up for.

What you will be responsible for

As Due Diligence Lead you will:

• Work with Client service and Relationship managers to get the fee schedule setup in Billing platforms.
• Review and track escalation Report internally to ensure any escalations are closed timely.
• Working closely with the global leadership team to ensure alignment with overall business objectives and success criteria
• Fostering a culture of strategic thinking and innovation within the organization
• Facilitating communication and collaboration across various stakeholders
• Collaborate with cross-functional teams to understand business needs and requirements for reporting and analysis
• Leverage a change management methodology to create a strategy to support adoption of the changes required by a project or initiative

What we value

These skills will help you succeed in this role:

• Exceptional analytical skills that drive business insights and solutions
• Demonstrate ability to deliver outcomes in a fast paced, challenging environment, accompanied by strong organizational skills
• Proven track record of connecting the dots to inform a larger strategy while maintaining an execution-oriented mindset
• Outstanding critical thinking and analytical skills with ability to operate strategically and build effective partnerships across multiple stakeholder groups and able to navigate across large organizations
• Aptitude in decision-making and problem-solving
• Strong communication skills and adaptability to cultural communication styles
• Excellent presentation skills
• Ability to manage people

Education & Preferred Qualifications

• BS/BA/B. Com in accounting, finance or economics related area
• MBA Preferred (Optional)
• 9+ Years working in Financial Services
• Microsoft Office Proficiency - You will be experienced at using MS Office suite, particularly Excel and Word, for business purposes

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

 Discover more at StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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