DUA Governance Specialist

Primary Details

Time Type: Full time

Worker Type: Employee

DUA Governance Specialist

• Location: Sydney or Melbourne
• Type: Permanent, full time
• Hybrid role, Happy to talk flexible working

The opportunity

We’re seeking a DUA Governance Specialist to support the operational governance, risk and compliance activities across a portfolio of DUA partnerships. This role sits within the Agency team and works closely with DUA partners, business owners and internal risk teams to ensure strong governance outcomes, accurate reporting and timely issue resolution. It’s a great opportunity for someone who enjoys coordination, structure and working in a regulated environment.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

As the DUA Governance Specialist, you’ll play a key role in day‑to‑day governance operations, supporting annual appraisals, third‑party risk triage, issue and incident management, and governance reporting.

Key responsibilities include:

• Coordinating DUA Binder variations & renewals, annual appraisals, including timelines, evidence collection, tracking and artefact management
• Monitoring and triaging third‑party risk assessments and alerts, ensuring quality, ownership and closure
• Logging, tracking and following up issues, incidents and remediation actions through to closure
• Managing audit findings registers and supporting evidence‑based closure with risk and audit teams
• Preparing governance reports and packs for monthly and quarterly DUA forums
• Supporting governance meeting cadence, including agendas, minutes and action tracking
• Identifying process improvements to enhance data quality, efficiency and visibility across the portfolio
• Ensuring activities align with internal governance frameworks, policies and service standards

About you

You’re detail‑oriented, organised and comfortable working across multiple stakeholders, with a strong interest in governance, risk and compliance.

You’ll bring:

• Experience in operations, governance, risk, compliance, audit coordination or third‑party/vendor management
• Strong coordination and stakeholder management skills, with confidence following up to drive outcomes
• Clear written communication skills for governance updates, minutes and reporting
• Proficiency in Microsoft Excel and PowerPoint, and comfort working with registers and workflow tools
• The ability to manage competing deadlines in a fast‑paced environment
• An understanding of third‑party risk concepts, remediation tracking and control assurance (beneficial)
• Experience with Jira and SharePoint (beneficial)

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click here. 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen! 

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Skills:

Analytical Thinking, Communication, Critical Thinking, Financial Products, Financial Risk Management (FRM), Governance Controls, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Process Governance, Regulatory Compliance Management, Regulatory Monitoring, Risk Management

Application Close Date: 11/05/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.