DT Associate Director, Organizational Change Management (Hybrid)

Date Posted:

2026-02-27

Country:

United States of America

Location:

US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Pratt & Whitney Digital Technology Change Management (OCM) team has an exciting new opportunity for a highly skilled Associate Director, Organizational Change Management.

This position will be a hybrid opportunity based out of our East Hartford, Connecticut campus location.

What You Will Do:

The PW DT Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems.

We are seeking an experienced leader to  provide enterprise-level Organizational Change Management (OCM) leadership to enable successful adoption of Digital Transformation initiatives, ensuring that people, processes, and technology changes are embedded sustainably across global and local operations.

This role serves as a strategic advisor and execution leader, integrating structured change frameworks (ADKAR®, Prosci®, Kotter) into complex, multi-workstream programs.

Change Leadership & Strategy

Lead end-to-end change management for Digital Technology (DT) and enterprise business process transformations, from early strategy through post-go-live sustainment.

Embed a standardized OCM framework (Prosci / ADKAR / Kotter) across programs while tailoring execution to organizational culture, maturity, and risk profile.

Translate Digital Transformation strategy into actionable change roadmaps, aligning people enablement with technology deployments, operating model shifts, and business outcomes.

Shape and articulate a clear, compelling change vision—both explicit and implicit—connecting transformation initiatives to enterprise strategy, value realization, and employee purpose.

Serve as a trusted change advisor to senior leaders, program sponsors, and transformation executives.

Change Impact & Readiness Management

Identify, assess, and document people, process, role, capability, and behavior impacts throughout design, build, and deployment phases.

Mature change and impact assessments to define future-state readiness requirements at global, regional, and local levels.

Develop and execute mitigation, adoption, and readiness plans, including training, communications, leadership alignment, and reinforcement strategies.

Apply ADKAR® principles to systematically address awareness, desire, knowledge, ability, and reinforcement gaps across stakeholder groups.

Integrate change risk assessments into program governance, proactively identifying adoption risks and mitigation actions.

Stakeholder Engagement & Influence

Identify and manage complex stakeholder ecosystems spanning DT and business executives, people managers, and frontline users.

Conduct structured change readiness and impact assessments to inform engagement, sequencing, and intervention strategies.

Facilitate executive and business-unit discussions to address resistance, manage expectations, and accelerate buy-in.

Coach sponsors and leaders on Kotter-aligned change behaviors—sponsorship, role modeling, and reinforcement.

Build strong, trust-based relationships across workstreams, PMO, Product Owners, HR, Communications, and Learning teams.

Communications & Enablement

Design and deliver targeted, persona-based communication strategies aligned to transformation milestones and decision points.

Ensure training strategies and curricula are role-based, future-state oriented, and embedded into broader capability-building efforts.

Act as a change advocate and storyteller, ensuring messaging consistently reinforces the “why,” “what,” and “how” of change.

Partner with communications and learning teams to ensure coherence, cadence, and impact of enablement activities.

Adoption, Reinforcement & Sustainment

Establish and lead a Change Champion network, enabling peer-to-peer adoption and localized change execution.

Coach people managers to effectively lead their teams through change, reinforcing accountability and ownership.

Define and track adoption and readiness metrics, using both qualitative and quantitative indicators.

Collect feedback, measure adoption effectiveness, and adapt change strategies to close gaps and improve outcomes.

Provide hands-on support during go-live, stabilization, and sustainment, ensuring changes are embedded and value is realized.

Digital Transformation Enablement

Support Enterprise Digital Transformation initiatives, including:

• Business process modernization

• Product-centric operating models

• Agile / SAFe transformations

• ERP, PPM, and platform implementations

• Data, AI, and automation enablement

Apply human-centered change principles to technology-driven initiatives, ensuring adoption keeps pace with innovation.

Align change efforts with strategy-to-execution and benefits realization frameworks.

Qualifications You Must Have:

- Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Psychology, or a related discipline with a minimum of 12+ years of progressive experience leading and integrating Organizational Change Management across complex, technology-enabled transformations; OR an advanced degree with a minimum 10+ years of progressive experience leading and integrating Organizational Change Management across complex, technology-enabled transformations.

- Demonstrated experience delivering OCM within business process and technology workstreams, including ERP, PPM, product, platform, or operating model transformations.

- Proven ability to embed structured change methodologies (e.g., ADKAR®, Prosci®, Kotter) into enterprise delivery models rather than operating change as a standalone function.

- Experience partnering with program leadership, PMO, Product Owners, and business leaders to align change activities with milestones, value realization, and outcomes.

- Strong capability in change impact assessment, readiness planning, stakeholder analysis, communications, and training enablement.

Qualifications We Prefer (Highly Valued):

- Experience leading large-scale, enterprise, or global transformations, particularly within Digital, IT, or business modernization portfolios.

- Formal Change Management certification (Prosci®, ACMP, or equivalent).

- Experience operating in Agile, SAFe®, or product-centric delivery environments, supporting continuous change and incremental adoption.

- Proven success managing highly complex stakeholder ecosystems, including executives, senior leaders, people managers, and frontline users.

- Experience with strategy-to-execution initiatives, including:

• Strategic planning

• Operating model transformation

• Benefits realization and adoption metrics

- Exposure to data, AI, automation, or digital platform implementations, with a strong focus on human adoption and behavioral change.

- Consulting or advisory experience in matrixed or federated organizations is a strong plus.

Learn More & Apply Now:

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

*This requisition is eligible for relocation and an employee referral award.  ALL eligibility requirements must be met to receive the referral award.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms