Who You Are
You are a professional, service-oriented individual who takes pride in delivering exceptional service to residents and guests. You communicate clearly, remain composed in fast-paced environments, and maintain discretion and professionalism at all times.
Clean driving record and ability to drive both automatic and manual (stick shift) vehicles
Strong customer service and communication skills
Ability to communicate effectively in English, both verbally and in writing
Professional demeanor with a positive, “yes” attitude
Strong attention to detail, time management, and independent decision-making skills
Ability to work independently and remain composed under pressure
Respect for resident privacy and discretion
Ability to stand for extended periods, walk stairs or ramps, and enter/exit vehicles easily
Ability to lift packages up to 50 lbs
Good vision and hearing with flexible schedule availability
What You’ll Do
Arrive on time and in proper attire and maintain a clean driving record at all times
Greet residents and guests upon arrival and departure and address them formally unless directed otherwise
Open doors and assist passengers entering and exiting vehicles
Assist with luggage, groceries, packages, and other items and deliver to resident units when needed
Confirm destinations and routes with passengers and utilize GPS prior to transport
Maintain safe driving practices at all times, keeping both hands on the steering wheel and no music while driving
Ensure vehicles are clean and equipped with necessary amenities prior to service
Conduct inspections of vehicles before and after use and document any existing damage
Report any vehicle damage or expenses immediately to management
Maintain an organized flow of traffic in the driveway and ensure vehicles do not block entry or exit
Conduct routine patrols of the garage and driveway areas and remain alert for unusual activity
Assist with screening non-resident guests and confirm access with the front desk when necessary
Communicate resident or guest needs with other staff and departments as needed
Receive shift pass-down information and inspect vehicles during shift turnover
Take breaks during slower periods and notify the front desk when leaving or returning
Follow all company policies and perform additional duties as assigned