Door Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About our role
Four Seasons Hotel and Private Residences New Orleans is seeking a Bell Attendant to join our dynamic Guest Services Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

What you will do

• Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.
• Greets guests and escorts them to their rooms.  Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. 
• Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

What you Bring

• High level of attention to detail
• Ability to work quickly and multi-task
• Requires oral proficiency in the English language.
• Bending to pick up or place luggage or boxes on cart.
• Pulling luggage carts with weight of up to 200 pounds.  Cart may be pulled up to the length of a full city block. 
• Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
• Is mobile during 100% of shift. 
• Previous experience within a hotel is preferred
• Work authorization in the United States

What We Offer [Alter Based on Status-Full-Time, Part-time, On-Call]

• Rewarding Work Culture
• Excellent Mentoring, Training and Development Opportunities
• World Class Medical, Dental, and Vision Insurance Program
• Discounted Stays at Four Seasons Worldwide after 6 Months
• Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary dry cleaning of employee uniforms 
• Discounted parking  
• 401k participation with a company matching program 

Schedule & Hours

• Must be able to work Overnight Shifts, weekends and holidays.
• Potential opportunities for additional shifts including AM's, PM's, weekends, and holidays.

Want to know more about working for Four Seasons? Visit us at: 

Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/ 

YouTube: http://bit.ly/WeAreFS 

Facebook: http://bit.ly/WeAreFS_FB 

LinkedIn: http://bit.ly/WeAreFS_LI 

Twitter: http://bit.ly/WeAreFS_TW 
Instagram: http://bit.ly/WeAreFS_IG 

See what our employees are saying at: #FSEmployee 

Our Mission: 

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate, and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we are located.  

Our Team: 
Four Seasons Hotel and Private Residences New Orleans is seeking a Door Attendant to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. 

Your Job: 

Are you excited about delivering the best experience to our guests? This position may be the perfect fit for you! Our Door Attendant is responsible for greeting and welcoming guests, accommodating special requests whenever possible, assisting guests in all inquiries in connection with hotel services, and arranging for cars to be parked/retrieved.  As our hotel is open 24/7, 365 days a year, we expect our Door Attendant to be flexible in working mornings, evenings, weekends, and holidays.  

About You: 

• One to two years’ experience working in Hospitality or Customer Service
• Louisiana Driver’s License required 
• Work authorization in the United States 

Our Benefits: 

• Discovery nights at Four Seasons Worldwide 
• Holiday and PTO pay 
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary dry cleaning of employee uniforms 
• Discounted parking  

• Medical, dental, and vision insurance 
• 401k participation with a company matching program 

Want to know more about working for Four Seasons? Visit us at: 

Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/ 

YouTube: http://bit.ly/WeAreFS 

Facebook: http://bit.ly/WeAreFS_FB 

LinkedIn: http://bit.ly/WeAreFS_LI 

Twitter: http://bit.ly/WeAreFS_TW 
Instagram: http://bit.ly/WeAreFS_IG 

See what our employees are saying at: #FSEmployee 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf