About the Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the role

The successful candidate for this role will work within our Workflow Solutions division, collaborating with team members in an agile environment within Lexis Workflow Solutions.

The Document Analyst is responsible for designing, authoring, and maintaining automated documents using GhostDraft technology. This role ensures that documents accurately reflect business specifications, incorporate required logic, and adhere to quality, compliance, and consistency standards. The Document Analyst plays a key role in improving document efficiency through automation and continuous enhancement.

Responsibilities

Design, develop, and maintain automated documents in alignment with defined business requirements.
Build and configure documents using GhostDraft, incorporating required logic, rules, and data‑driven functionality.
Implement and manage dynamic content, variables, and data integrations within automated documents.
Review and analyse existing documents to evaluate quality, efficiency, usability, and regulatory or business compliance.
Ensure document accuracy, consistency, and adherence to established standards and best practices.
Provide ongoing support for document maintenance, updates, and version control.
Contribute to ad hoc projects and initiatives as required to support business needs

Requirements

An IT-related qualification (Diploma or Degree), conveyancing qualification, or relevant industry experience.
Demonstrated proficiency in leveraging AI tools to enhance productivity and streamline daily workflows.
Experience with document automation and document creation tools (e.g. GhostDraft, advanced Microsoft Word functionality), including the use of markup languages and scripting (e.g. GhostDraft scripting) for automated document generation.
Proficiency in conveyancing vendor applications such as Lexis®Convey, Lexis®WebConvey, or similar platforms.
Strong attention to detail, with a focus on accuracy, consistency, and quality outcomes, complemented by clear written and verbal communication skills.
Ability to work effectively in a collaborative team environment, with a self‑motivated, proactive approach and a willingness to quickly learn new systems and processes.
Strong time‑management and organisational skills, with the ability to multi‑task, meet deadlines, and take ownership and accountability for assigned work.
Well‑developed troubleshooting and problem‑solving skills, with the ability to identify issues and implement practical solutions.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for You

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Document Analyst (LDA)

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