ABOUT ENOVIS™
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
What You'll Do
At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.
Because that’s how we change the lives of patients for the better. And that’s how we create better together. Why work at Enovis? See for yourself.
As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.
Job Title:
DME Office Operations Admin
Reports To:
Director, Field Service
Location:
Goshen, Indiana
Business Unit Description:
Field Services
Position Summary: This position will be responsible for administrative/clerical tasks supporting Enovis’ Revenue Cycle Management (RCM) Team (e.g., preparing, indexing, and cataloging documents), and other day-to-day tasks required to ensure the office is operational, organized, and running smoothly, in addition to providing in-office patient care and proper fitting and education of all Company products.
Key Responsibilities:
This description reflects the general scope of the role and does not include every responsibility. Additionally, duties may be assigned as needed.
General Office Duties: Manages faxes and FedEx deliveries and shipments; works with third-party vendors to ensure office is operational; collects mail, scans content and disseminates to the appropriate department; responsible for light office cleaning.
Patient Care: Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and all other Enovis products prescribed by HCPs; coordinates patient care for follow-up brace fitting appointments; responsible for verifying patient insurance benefits and collecting patient out-of-pocket costs.
RCM Support: Assists with entry level data entry tasks; prepares file packets for entry into imaging system; indexes scanned documents; sorts, matches, and prepares appeals, claims, and other documents.
Serves as a point of contact for contracted payers and accrediting agencies during on and offsite visits or audits.
Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.
Other duties as assigned.
Patient Care & Field Service Support:
Coordinates patient care for follow-up brace fitting appointments, as necessary.
Supports inventory management, including organizing and tracking inventory, participating in required audits of inventory, and managing defective product returns and exchanges.
Ensures accurate completion of appropriate forms and documentation through Enovis’ secure automation platforms for delivery to the appropriate billing department, following all necessary compliance and regulatory processes, as well as applicable Enovis policies and procedures.
Responsible for verifying patient insurance benefits using available real-time automation tools, including pre-authorization of claims and/or upfront collection of patient deductible and coinsurance amounts, as required by individual insurance contracts and/or by Enovis policy and procedure.
Collects patient out-of-pocket costs for services rendered/products provided using automated business transaction tools within Company guidelines.
Works within customer Electronic Medical Record (EMR) systems, when available, to access appropriate patient information required for Enovis billing, as well as to read and understand medical records.
Minimum Basic Qualifications:
A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
Minimum of 1 year of experience in insurance reimbursement/DME medical billing requirements.
High School or GED required.
An associate degree from a two-year college or technical school is preferred.
Proficiency in Microsoft Office applications and Adobe.
Desired Qualifications:
Demonstrated patient care experience.
Working knowledge of Durable Medical Equipment (DME) and orthotic products.
Previous experience with inventory management programs and/or EMRs.
Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment | Physical Demands:
Typical office environment involving patient interaction.
This job involves potential exposure to airborne and bloodborne pathogens.
Physical Demands: Must frequently lift and/or move up to 60 pounds.
Travel Requirements: May be required to travel up to 10% of the time, but overnight travel is not required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.
“Creating better together”. It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale. We know that the power to create better – for our customers, our team members, and our shareholders – begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.
What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors:
Our Enovis Purpose, Values and Behaviors on Vimeo
We offer a comprehensive benefits package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Spending and Savings Accounts
401(k) Plan
Vacation, Sick Leave, and Holidays
Income Protection Plans
Discounted Insurance Rates
Legal Services
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company’s extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
Join us in creating better together.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.